Retail Asia 2018 RA September.October 2018 (Online) | Page 14

NEWS FEATURE Understanding the cross-industry benefits from data decentralisation The data ecosystem today is fragmented, with corporations using data in silos. This issue causes an underutilisation of data that leads to inefficiencies. Instead, a decentralised world — one where all parties receive equal access to data — will benefit everyone. Kendrick Wong, CEO of Omnilytics and Omnilytics Platform, shares his thoughts on this. I n today’s technologically-driven world, it is evident that the data industry is growing exponentially. Jobs related to the field are increasing and large corporations are adopting data into their current architectures more than ever — whether to enhance the omni-channel experience, customer service or marketing. The data-driven shift comes from the need to stay ahead in a fast-paced environment: new products are launched every day, trends are ever-changing and market movements are volatile. From Alibaba in China to Boohoo in the UK, corporations across various verticals are leveraging data to succeed. Taking a step back, however, we see that the current data ecosystem is heavily fragmented. The hidden disconnect All businesses are powered by data, in some form or another, whether intentional or not. As most keep this information private and confidential, valuable datasets are being used in silos, often ineffectively and inefficiently. On the surface, the current structure may seem inconspicuous, but the disconnect has underlying problems and presents ample missed opportunities. Such centralised systems benefit only the handful with direct access to the data and underutilises what the broader market can offer. Let us consider the fashion retail scene as an example. Retailers hold important data on what 12 Retail Asia September/October 2018 customers are purchasing from their stores: best-selling styles, sizes, colours and patterns. This data is equally beneficial to manufacturers who can manage production lines to minimise wastage, as well as to fashion designers who can then create from more than just their gut-feeling. Without a tool or vehicle by which this data can be aggregated and decentralised, such valuable information will remain only within the data pool of the party that obtained it. A decentralised model, however, presents the opportunity for businesses, both large and small, to create a more meaningful picture. A decentralised world Imagine a world where all players — across each level of a production cycle or supply chain — had equal access to information; where data from every corporation in every vertical is aggregated and made readily available to anyone who stands to benefit from it. That is a decentralised world. Decentralisation fosters efficiency and eradicates redundancy. A single dataset has the ability to power multiple user groups in their decision-making process, from retailers to manufacturers, designers, brand owners, merchandisers and buyers. Despite the same level of access to data, each of these user groups will interpret and act on their knowledge differently. This interpretation process in itself enhances creativity as each party strives to make sense of the information in a way that helps them best meet their goal. Multiply that effect with hundreds or even millions of datasets and you end up with individuals, businesses, industries and entire economies better off as they operate at maximum efficiency. To reach its potential Reaching a fully decentralised world is not something that will happen overnight. On the contrary, it involves an investment of time, effort and resources. Still, it is a concept essential for all businesses to embrace because the benefits far outweigh the costs. A decentralised world removes inefficiencies, prevents missed opportunities, and most importantly, nurtures economies to their fullest potential. ra All businesses are powered by data, in some form or another, whether intentional or not.