KEY PILLARS OF RBSM
• Excellence Agenda
• The core mandate of the organization and the key success factors that contribute to organizational sustainability and success .
• Typically includes guiding principles , service level agreements , key assets , people , core skills and unique abilities .
• Change Agenda
• Guided by the Vision and requiring Leadership , the Change Agenda are a series of projects that build new capacity and response – abilities to adapt to changing business environments .
• Sustaining Agenda
• Guided by the Mission , the sustaining agenda are the “ meat and potatoes ” services provided to both internal and external clients that are the core day to day activities of the organizations that contribute to expected results and outcomes .
• Corporate Performance Measurement System
• Provides the internal navigations system that measures results over time to assess and provide feedback on the impacts of activities and outputs to corporate objectives and expected results .