paid over to the trustee or person delegated to This solution is elegant in its simplicity. It Tenants
deal with the municipality, allowing one simple removes any debate about which tenant understand history, and see exactly what they
monthly payment. In addition, Citiq Prepaid is has used what electricity – a situation that paid for, and owners can see information for all
one of the few vendors that allows clients to can lead to lengthy, costly and often deeply their properties, and quickly identify pilferage
log onto its custom-built online portal, where unpleasant disputes. or discrepancies between the council bill and
clients can see the industry’s widest range of
can
also
access
their
easy-to-
what tenants have spent.
reports on collections, payments, remittances One of the main pain points for estate and more. managers is ensuring timeous and accurate While we wait for calmer economic waters,
preparation ensuring
This
transparency
truly
empowers
of
monthly
reports
to
their
that
utility
management
is
Citiq bosses. Many of the utility management transparent, the admin is efficient, and the
Prepaid customers, and is a firm favourite with systems on the market produce data that is reporting is trusted, will make at least one
estate managers, owners and tenants alike. almost impossible to use in regular reporting. aspect of the estate managers’ difficult job
easier.
The Citiq Prepaid online system gives estate
managers remote
access
to
usage and
transaction data and reports in easy-to-
understand formats. Primary reports are also
automatically emailed every month, easing
the administration burden.
TRUST IS THE CORNERSTONE OF
GOOD RELATIONSHIPS
Prepaid
sub-meters
provide
transparency
and reduce risk for everyone involved. For
tenants, prepaid makes their own electricity
consumption more visible and ultimately more
manageable. Moreover, when you can track
your consumption from day to day it’s much
easier to budget than when you have to deal
with arrears billing often received months
after the fact.
65
INDUSTRY JOURNAL
. . .
citiqprepaid.co.za