•
customise who have been following the same path for should never be your only, or even your most
the job – as important as it is to realise years. Big ideas come from people who are important, criterion when looking to add to
that an HOA must operate like any outsiders, and who may see things differently. your management team.
also realise that an HOA is like no other There are four main reasons why placing your HOW TO RETAIN YOUR BEST
type of company in the world. Using a organisation’s emphasis on creativity and EMPLOYEES
standard job description for a position combining that with sourcing from outside the Job-hopping
in HOA management simply won’t cut industry could benefit your organisation: industries across the world, none more so
Continuously
update
and
other company in the world, one must
it, and even though the job titles you
use may be the same as those used by
•
in this environment. Realising this, and
the
norm
in
People fall into mental ruts, and become The
calcified into traditional methods. benefit so much from networking with each
Newbies get to look at your problems from other is that they all share many of the
a new angle. same problems and challenges. So why do
that they would have a better deal working
workforce. answer at another HOA? Is it because of residents
designing
the
job
–
•
train
questions
your
communities
employees who are looking to jump ship think
in
to
residential
differently, which allows you to ask and
Participate
have
why
a competent, productive and satisfied
•
You
reason
newcomer
acting on it, could be the key to ensuring
•
become
than in the residential community industry.
•
large corporates, the day-to-day tasks
and responsibilities are vastly different
has
you
may
not
have
considered for years – or ever. who are too demanding, or who complain too
You get diversity of ideas. much? Can’t be – every community has that.
allowing new and current employees to
The only logical reason an employee would
participate in designing their own job may One should, however, never discount the look to move on to working at another HOA
not seem like a viable option, but it could value of hiring an experienced individual, but would be because of how they are valued at
form an extremely important part of the sourcing candidates with industry experience their organisation.
on-boarding process. Setting restrictions
for this process, and then tasking your
employees to develop certain aspects of
their job description, allows them to feel
valued, and also means that the job they
are performing is relevant to them and
specific to their skills.
“There is nothing
so useless as doing
efficiently that which
should not be done at
all.” Peter Drucker
SOURCING FROM OUTSIDE THE
INDUSTRY
With HOA management being an industry
like no other, it is often difficult to believe
that your next employee could be sourced
from an external industry. But why are we as
HOA leaders afraid of hiring someone with
no industry experience? Is it because we are
too lazy to train people? Is it because we
are afraid that they won’t already know the
industry jargon?
Being an outsider has huge advantages. An
outsider can ask questions that an industry
veteran would be too embarrassed to ask,
even though they may desperately need the
answers. Big ideas don’t come from people
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INDUSTRY JOURNAL