TRAINING
ARC KZN Chapter meeting 2019
Simbithi Eco Estate
HOA managers all over the world are starting management industry. But how do we identify should reflect this. We find ourselves at
to look at their positions as a lifestyle rather those changes, and how do we plan to deal a
than a job. When dealing with such a gruelling with them? There are three main changes for our industry, but also a time filled with
schedule on a daily basis, HOA employees that HOA management need to consider opportunities to innovate.
need something other than a pay cheque to when developing their team:
keep themselves motivated and passionate.
It is because of this that HOAs need to start • the increasing reliance on technology
realising that they are powerful and influential • the changing demographic of homeowners
companies, and they shouldn’t wait to find out • the increased involvement of homeowners.
very
interesting
and
challenging
. . .
Jonathan Gilmour
what their high-performing individuals need in
order to retain them. The best way to do this is These changes are unavoidable, but they
to interview them, to learn more about them, are not necessarily negative, and should be
what drives their passion, and what fuels their seen as opportunities that can be leveraged.
creativity. Having regular conversations with Sourcing tech-savvy, dynamic, flexible and
each of your employees around three things relationship-oriented individuals ensures that
– talent engagement, job engagement and these changes are seen as opportunities to
career engagement – will ensure that you are become more united with the community. With
able to address the most pressing issues in the increasing disunity among and between
your organisation, and leverage the most residents and management in residential
promising opportunities. By doing this, you communities, there has never been a better
not only benefit your company, you make the time to start looking for employees who
employee’s role more engaging, meaningful can bridge the gap, and ensure that we are
and fulfilling. involved in harmonious communities.
KEEPING UP WITH CHANGE BRINGING IT ALL TOGETHER
The world is seeing more changes right now We are an extremely powerful and influential
than ever before, and so is the community industry,
and
our
management
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INDUSTRY JOURNAL
teams
ARC North West Chapter meeting
2019 Pecanwood Estate
time