INDUSTRY JOURNAL Vol . 8
Contributors
// Jeff Gilmour
For the last 20 years Jeff has been assisting networking bodies , national committees , national stakeholder groupings , sector training authorities , national standards bodies , government departments and employer bodies in areas of collaboration , generation of national standards and qualifications , and formalisation of agreements for purposes of harmony , legislation and common purpose .
Jeff is the president of the Association of Residential Communities ( ARC ), a founder of the Community Associations Institute SA ( CAISA ) and a director of the Residential Communities Council ( RCC ). He was also a member of The World Congress of Community Association Management ( TWCCAM ) and the Foundation of International Community Associations Research . In 2010 he received the CAI Rising Star award for community management .
/// Peggy Gilmour
Peggy has , for over 20 years , been passionately involved in the human resources and training and development fields in the retail and manufacturing sectors . She has developed and implemented policies and procedures , performance management systems and training programmes . She has also facilitated industry standards generating and assessment processes , piloted various learnership projects , and consulted on skills development in general and on the quality assurance and implementation of such projects . Peggy ’ s portfolio at ARC includes finance and special projects .
/// Jono Gilmour
Jonathan Gilmour is the business development manager of ARC , and owner of CommunityworX HOA Recruitment , a recruitment company specialising in HOA management placements . Being exposed to the intricacies of community management at an early age and working closely under Jeff Gilmour , he has developed an early passion for serving the residential community industry since joining ARC in 2015 .
Prior to joining ARC , Jonathan earned a Bachelor of Commerce degree in marketing management and spent a year working for Associa , the USA ’ s largest HOA management company , at their corporate offices in Dallas , Texas . Jonathan has spent time working at the HOA offices of Eagle Canyon Golf Estate , Fourways Gardens and St Francis Links , learning from some of the best community managers and HOA staff in the country . As business development manager , he is now responsible for member and partner acquisition , marketing functions and extending ARC ’ s reach on a national level .
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