2014 ETRM / CTRM Vendor Perception Study
Commodity Technology Advisory llc
Critical Attributes in ETRM / CTRM
Software
ComTech took advantage of this research effort to
examine the attributes that buyers and users of
CTRM software view as most critical to their
business.
otherwise manage both physical and financial
commodities, and whose ability to manage their
business is dependent upon a quality product that
is backed by quality support from their vendor.
We asked our respondents to rank numerous
attributes/capabilities/functions of CTRM products
by their view of the criticality of each, ranging from
“Critical” to “Unimportant”. The descriptions of
each attribute and its relative position in terms of
criticality are shown in Figure 29.
Other critical or highly ranked attributes include
quality implementation services provided by the
software vendor, noted by 87% of the respondents
as being at least important, if not critical; support
for multiple commodities (80% noted as at least
important); and support for comprehensive
market/price risk management (81%).
Interestingly, price was noted highly, with a total
score of 86% com