Report to the Community 2012 | Page 21

MARKETING REPORT The 2012 marketing campaign reflected an extensive integrated strategy which took place from July to October 2012. Numerous key communication tools were utilized to reach identified target markets, enhance brand awareness, broaden audience engagement and increase box office revenue. The 2012 Festival launched on Monday 30th July – two weeks later than previous years. This early start provided greater campaign intensity while retaining a lengthy pre-sales period for those visitors planning a trip to Melbourne with Festival events included. Retaining the Festival’s traditional corporate branding shade of purple and introducing gold to the colour palette, the 2012 marketing and communications campaign highlighted the depth and breadth of the program, introduced it to new audiences, and encouraged participation amongst all Melburnians. The campaign’s triangular tiles anchored the Festival as uniquely Melbourne reflecting the environment in which it operates; from the architecture of Federation Square, to the geodesic dome roof of AAMI Park and the branding of our transport provider Metro Trains. This vibrant new branding gave the annual campaign a fresh update and illustrated what Melburnians could expect from their Festival. PROGRAM GUIDE PRINT ADVERTISING • The program guide is an 88-page, fullcolour brochure and once again proved to be the Festival’s key sales tool. In the 2012 Audience Intercept Survey*, 68% of respondents reported the guide as a direct influence in attending an event, along with 76% who recall seeing or hearing about the Festival primarily through this outlet. • A print advertising campaign valued in excess of $300,000.00 ensured coverage across major daily papers with numerous advertisements placed in The Age, Saturday / Sunday Age, mX, The Australian and Weekend Australian. • A total of 320,00 program guides were distributed: 220,000 were inserted into The Age newspaper on Friday 24th August with an additional 100,000 circulated across the streets of Melbourne (cafes, cinemas, bars & retail stores), festival venues, tourist hubs, regional Victoria and direct mailing activities. • The guide was also made into an online ‘flip’ magazine which was available for viewing on the Festival website and visited 6,129 times with an average of 15 minutes spent each visit and viewed by people from over 50 different countries. *Source 2012 Melbourne Festival Audience Intercept Study – Intuitive Solutions STREET PROMOTION • A Festival mini-guide, Foxtel Festival Hub program guide and Art Matters…… On Film mini guide were produced and widely distributed throughout Melbourne targeting the arts and culture, retail, hospitality and tourism sectors. • A festival branded gerobak to coincide with the Grobak Padi program roamed Federation Square to distribute program guides and raise awareness of the Festival dates. • National publications utilised included Southern Star, The Monthly, Australian Jewish News, Limelight Magazine Dumbo Feather and Victoria’s Cultural Guide. • Local media included The Melbourne Review, Beat, Inpress, Triple R subscriber magazine, Melbourne’s Child and Melbourne International Film Festival program guide. • An eight-page advertising feature was inserted into The Age on Saturday 6th October, which was the weekend prior to the Festival’s opening and proved to be an extremely successful awareness and sales tool translating into an immediate spike in ticket sales. ONLINE ADVERTISING • In 2012 online and digital advertising became an integral part of the marketing mix and in addition to partnering with The Age and The Thousands, the Festival advertised via online outlets Broadsheet, Beat, ArtsHUB, Crikey, RealTime, Theatre People and The Shortlist Daily. • The Festival also generated enormous digital reach via a dedicated online cross promotional strategy with other arts organisations, community groups, local government, ticketing providers and venues. • DL flyers promoting two key Festival events were distributed to targeted areas across the CBD and inner city suburbs. • A2 posters were utilised to promote highlight events and were distributed throughout restaurant, retail, tourism and art precincts. 21