Remote Infrastructure Management May 2013 Vol# 3 | Page 8

What we do Directory Management With changing business trends and need for speed in everything, Active Directory management has changed remarkably. With new trends such as IT compliance governing business, efficiency at short notice seems to be the order of the day. Every organization deals with organizational change on a regular basis—most commonly the loss and addition of personnel. Ensuring that each system and the corresponding user contact information is accounted for properly is paramount to a successful IT systems management strategy. Undocumented, these changes could lead to unmanaged systems on the network that could pose a huge risk to the security, availability and performance of the entire IT environment. STPL’s Directory Managed Services provide complete adherence to your IT governance policies and performs all tasks like password reset, creation of new users, deletion of users, and more. Compliance & Policy Management AConsistency is the hallmark of an effective, agile organization. With thousands of moving parts, ensuring that every user, every system is being managed consistently is critical. The laptop logging in from the coffee shop across town should be managed as robustly, as completely and as securely as desktops in the office next door. Ensure distributed systems are in compliance with IT policies or recurring services Streamline the process of applying and updating policies to multiple machines based on organization, group, department or dynamic view Achieve greater confidence that distributed systems are secure and in compliance Manage policy enforcement of multiple groups of machines, applying varying and nested policies depending on security risk, business use or service level p8 STPL iMS Monitor and manage all warranty- software and hardware Manage license compliance on customer’s behalf. Network Monitoring The number of users that run into a problem on critical systems increases exponentially with time. Early warning allows for user notification and redundancy measures. Automatic resolution potentially eliminates any user downtime. STPL’s Network Monitoring Service includes the basics for monitoring all aspects of network connected devices beginning with the performance monitoring: Network bandwidth, CPU, disk, and memory utilization. On Windows platforms, both Windows performance registry counters and WMI queries are available. The file and directory monitoring can monitor if a file exists, how many files there are in a directory, if the total content of a directory is growing or check if new files are added on a schedule. Log monitoring can trigger notifications and other actions when a log message is encountered that matches a pre-defined filter. Windows event log, Linux/Unix syslog and text log files are supported.The SNMP trap monitor has advanced filtering capabilities and alarm conditions can be setup to respond to specific properties of the received trap. There is also the SNMP query monitor that can poll specified OID’s, perform a simple calculation, and compare the result with a specified value.