Real Estate Investor Magazine South Africa Dec/Jan 2016/17 | Page 33

turn the focus to a growing, important but often neglected segment of the market: the country’s small and micro enterprises, and emergent entrepreneurs. It is estimated that by 2030, no less than 90% of new jobs will be created by small and expanding firms. Thus, a huge opportunity exists to offer solutions to real estate products and solutions to new company start-ups for relatively young and small businesses. This segment of the market comprises 2,8 million businesses that are responsible for 52% – 57% of South Africa’s GDP. Landlords and tenants in South Africa are effectively placed between a knowledge-intensive economy, which permits development of the smart city and the shadow or sharing economy, which is a direct result of slower economic growth and a response to neoliberal economic globalization. If we are committed to smaller and microenterprises, there will be a greater demand for shared space, f lexible office work spaces and a mix of fixed and variable spaces from tenants. Furthermore, a lease agreement will become more layered with arrangements for f lexible space to meet either peak demands or for meeting the needs of short-term special projects. Importantly, this requires a new model of design and lettable space: new or existing office developments will need to be forged with design principles of incubation centres, startup innovation labs and f lexible work spaces in mind. These spaces are productivity sites and are purpose-built for the sharing economy, as they will create opportunities for people to interact and collaborate in creative ways. Thus, the future of commercial real estate in terms of office space will definitely borrow from centres with shared and communal resources. In such a configuration, landlords and tenants will need to approach and be more open to more f lexible arrangements. Of course, a major challenge for landlords and facility managers is the challenge of vetting companies that are in start-up or relatively young, but yet the lifeblood of the economy and commercial real estate in the future. This will in all probably result to higher rentals as part of the risk management for property owners and will likely affect pricing dynamics in the future. Secondly, real estate owners and facility managers have to invest in evolving technologies that can improve interactions with tenants and customers if they are committed to offer smart real estate solutions for the smart city. This will require putting technology strategies in place for newly built or existing real estate assets. Investment in technologies to obtain, manage and exploit can offer rich information layers for the management of buildings to control www.reimag.co.za or reduce operational costs. It will find its way into facilities management at an operational and strategic level. Investment and exploration of new technologies is important not only for the core business, but also as part of change management and innovation. Effectively such investments are important for change but also as a possible valueadded service for clients and tenants. Thirdly, tech and creative economies are spreading to emerging market cities like wild fire. In fact, the technology and innovation are the lifeblood of economic growth for the future. For the economies of regional municipalities, it is critical that commercial real estate planning and development are anchored in a social-centric paradigm. This means that office spaces with facilities and amenities that support the wellness of its social capital can unleash productivity, increase levels of profitability and exceptional innovation. Fourthly, we should expect a drastic overhaul of urban retail spaces in the distant future. As we have seen in South Africa recently, major retailers are shutting downsizing and shutting the doors of their presences in the real world and some are opting to move to online spaces. The result of this is that brick-and-mortar stores and physical shopping malls are being reimagined as experiential sites. Thus, malls of the future will focus more on mixed-use experiences. Clearly, a compelling vision, clear road map and creativity are required to build Africa’s urban utopias of the future. And, while smart city planning and development is often led by municipalities and development in response to pressures such as increased urbanisation, city management, challenges, rising population and climate change, amongst other, role-players such as commercial real estate developers, investors and facility managers through smart commercial real estate planning, development, investment and upgrading, should also take part in laying the foundation of future cities. • Overlooked small and micro enterprises represents untapped and underserviced market segment • Knowledge-intensive and shadow economies configuring demand to shared spaces • Successful commercial property investors and owners will implement technology strategies • Retail may be overhauled in urban centres in distant future RESOURCES Afri-Corp International Properties DEC/JAN 2016 SA Real Estate Investor 31