Real Estate Investor Magazine South Africa August 2018 | Page 25
Gillis continues, “The Residency doesn’t work according
to a nightly yield, as with Airbnb and hotels - it is focussed
more on long-term gains through long-term contracts and
is consequently able to undercut the market in terms of
rates,” Gillis explains.
As a consequence the strategic model of The Residency
keeps its overheads lower than hotels of executive calibre,
while providing a larger and more exclusive living environ-
ment for greater productivity and luxury comfort. All apart-
ments and premises are designed for high-flow occupancy
with a variety of leases on offer, ranging from a few days to
months-long stays. In addition there are a number of spa-
cious apartment options available, ranging from one-bed-
room balcony apartments, to three-bedroom garden apart-
ments that enable travellers to bring partners and children
along for the ride.
“We have three unique properties within a 10km radius
of one another, so clients needn’t worry about availability.
So often with hotels, accommodation comes at a premium
when there is a big conference in town; prices skyrocket and
travellers are often forced to stay long distances from where
they need to be,” Gillis states.
“We take the stress and anxiety out of that. All of our
properties are centrally located in the key business hubs of
Sandhurst, Sandton, Rosebank and Hurlingham. Our rates
stay consistent with the guarantee of the same high-end
luxury stay, time and time again.”
“There’s no question that corporate companies have a re-
sponsibility to their employees in terms of health and safety,
insurance and indemnity when providing accommodation.
A services apartment run by a professional management
company will ensure that all these requirements are met,”
says Gillis.
“When issues such as these arise with bookings in dis-
ruptor accommodation options, things can become very
complicated with little recourse available to clients when
things go wrong, including compensation, remuneration
and even alternative accommodation,” Gillis cautions.
Having a constant contact point in safe, secure sur-
roundings is a particularly appealing option for individuals
travelling alone. Gillis says that, through the attentive ser-
vice provided by its ground staff, the The Residency aims
to counteract feeling of tedium and monotony that many
business travellers experience.
“At The Residency, the last thing we want is for travelling
to become a lonely and mundane, obligatory task associated
with a job. We appeal to our ground team to keep things
fresh, helpful and friendly with our clients,” continues Gil-
lis.
“At The Residency there are solid, professional systems
in place to accommodate any changes of plan or dissatisfac-
tion, with a contact person available on the premises as well
as additional numbers to call to give our clients confidence
and complete peace of mind during their stay,” Gillis adds.
Gillis says that The Residency aims to cultivate relation-
ships with its clients by engaging with them directly. He
emphasises that personal interaction and elite service are
what separate The Residency from its competitors.
“Long-term contracts are extremely personal and we
treat them as such. Every company has different needs,
conditions and requirements for their staff. We provide the
highest standards of personalised service to ensure the most
comfortable and productive stay possible,” Gillis concludes.
Gillis predicts this form of accommodation will continue
to see increased growth within the next few years.
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SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2018
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