RAEL LEVITT today . Inospace was another unique model I saw in Europe and brought to South Africa . Can you share a specific project or initiative you consider a turning point in your career ? What lessons did you learn from it ? Launching multiple auctions not only changed the trajectory of my career but moved Auction Alliance ' s turnover from R500m to R5 billion . It was a game-changer .
How do you stay updated on industry trends and ensure your business remains innovative and adaptable ? I read widely , travel for business often and ask a million questions to anyone I can .
What is your leadership philosophy , and how do you foster a positive and productive work environment within your organisation ? My leadership policy is one of growing empowered teams and , ultimately , " servant leadership ". My leadership style and philosophy is one whereby an individual interacts with others — either in a management or fellow employee capacity — to achieve authority rather than power .
The system embodies a decentralised organisational structure . Leaders who follow this style include customer-facing employees in company decisionmaking . These employees have a close relationship with the consumer and can make better decisions to retain those customers and acquire new ones .
Have you faced any significant setbacks and challenges in your career ? How did you overcome them , and what did you take away ? My greatest setback is encapsulated in my book " It Takes a Tsunami ". It is a well-known story which became headline news in 2012 . When I stepped onto the auction podium at Quoin Rock