General Information
This section provides guidance for day-today living in your home, and some aspects will differ depending on the property or region, so your tenancy agreement should be your guiding document. If you’ re ever unsure, please contact your property manager and they can assist with any specific questions you may have.
UTILITIES AND POWER ACCOUNTS
You are responsible for arranging your own power, gas, internet and phone services unless your tenancy agreement states otherwise, and setting these up when you move in helps avoid interruptions. Remember to arrange final readings at the end of your tenancy so accounts can be closed smoothly.
WATER RATES
In some regions tenants are responsible for metered water charges, while landlords generally cover fixed supply charges. If water rates apply to your tenancy this will be outlined in your tenancy agreement, and if you receive a bill directly please contact your property manager so it can be reviewed.
RUBBISH, RECYCLING AND COUNCIL SERVICES
Council services differ across New Zealand, including bin collection schedules and recycling requirements, and your local council website is the best source for up-to-date information.
CAR PARKING AND SHARED AREAS
Allocated car parks or shared common areas will be noted in your tenancy agreement or body corporate rules. Please use only the spaces assigned to your home and be considerate of neighbours when using shared driveways, walkways or outdoor areas.
CONTENTS INSURANCE
Your landlord’ s insurance does not cover your personal belongings, so contents insurance is recommended to protect your possessions. If accidental damage occurs, contact your property manager early so the appropriate next steps can be discussed and misunderstandings can be avoided.
30 TENANT INFORMATION GUIDE