What Kind of Landlord Are You ?
We understand that every landlord is unique . You ’ re likely to have very specific needs , investment motivations and expectations of any property manager who may look after your investment in the future .
There is no such thing as a ‘ one size fits all ’ mentality when it comes to investing in property and this is what we instill in all our property managers .
Communication between all parties is key , and we believe this is one of the most important tools for us to effectively look after your investment in a way that suits you .
For this reason , we like to discuss the following questions to help us customise our service to your requirements . This helps ensure expectations are set and continue to be met throughout our working relationship .
• What is most important to you in respect of how your property is managed ?
• How often would you like to hear from your property manager ?
• How would you prefer us to contact you ? Phone , email or text ?
• Are there any chattels at the property we need to be aware of or chattels you are considering adding ?
• Do you have any concerns around the management of your property , now or in the future ?
• Have you ever used the services of a property manager before , and if so what did they do well and what could they have improved upon to suit your needs better ?
• Do you have an investment goal or strategy ?
• Are you interested in ongoing advice on how to grow your investment portfolio ?
• Who would you like us to contact in an emergency situation if we are unable to reach you ?
• Do you prefer a low or high level of communication from us around minor issues or updates ?
• Do you understand the importance of ongoing property maintenance and how this can affect your investment return ?
• Do you have a landlord insurance policy ?
• Are you familiar with , and do you understand the rules around issues such as fair wear and tear , careless damage , and tenant liability ?
• Are you familiar with your health and safety obligations as a PCBU under the Health and Safety at Work Act ?
• Do you understand the legislative requirements that will impact on the minimum standard of your investment property both now and in the future ? Are you prepared to manage these changes and any associated compliance costs they may bring ?
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