|
1
Initial contact
|
2 |
Appraisal and meeting |
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5 |
4 |
3 |
Legislation compliance |
Property marketing and viewing |
6 |
Disputes resolution( overview) |
Management agreement and induction |
|
7 8 |
9 |
Application vetting and approval |
Initial inspection |
Monthly statement |
10 |
Feedback and survey |
12 |
11 |
Arrears |
Maintenance |