Ray White Landlord Information Guide June 2023 | Page 13

Rental listing brochure
Many offices still use a weekly ‘ For Rent ’ brochure with great success . This includes photos and information about properties currently available . It is displayed prominently in the office for prospective tenants , and walk-in enquiries .
Tenant databases
We ensure the details of any high-quality applicants are kept and added to a prospective tenant database so when a new property becomes available a tenant and property can be matched immediately .
By having access to this database we can minimise vacancy periods .
Walk-in enquiries & referrals
The size of our national network and our reputation in the marketplace means that we receive a large number of walk-in enquiries at our various locations .
With more than 140 offices in New Zealand currently providing property management services , prospective tenants can easily speak with a property manager in person , who can then suggest a suitable rental property . If the property manager does not have a fitting match , they can contact other Ray White offices in the area to help facilitate the process . This geographic reach and network of tenants greatly benefits our landlords by minimising vacancies , and therefore increasing the return on their investments .
Tenant selection
Getting the right tenant is arguably the most important part of the tenancy process . Landlords require a tenant who is stable , respectful of the property and financially sound . We combine our considerable experience with comprehensive tenant checks to ensure any risks associated in tenant selection are greatly reduced .
The process involves :
• Meeting all prospective tenants at the property .
• Ensuring every applicant completes a detailed application form , including providing numerous references and emergency contact numbers . Please note that all Ray White application processes are in accordance with 2019 Privacy Commission Guidelines
• Using a comprehensive credit reporting system , available exclusively to property managers . It allows us to gain a broad overview of any particular tenant ’ s credit and rental history , in real time
• Running prospective tenants through a full background checking system based on a similar tool used by private investigators . It provides us with access to over 90 information databases , both here in New Zealand , and abroad
• Conducting thorough checks on every applicant ’ s history , which can include employment verification , landlord references , driver ’ s licence details , and previous Ministry of Justice tribunal orders .
In addition to the checks listed above , our property managers also have the added benefit of skill and experience when it comes to selecting a tenant - through meeting thousands of prospective tenants every year . This exposure can prove invaluable and it hones our skill ( and ' gut-instinct ') in assessing prospective tenants .
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