www . refrigerationandaircon . co . za RACA Journal I May 2024 33
Feature
Staying abreast of the latest standards and practices is crucial for HVAC & R professionals , and product training is a key component of such training . Like other suppliers , Mitsubishi Electric South Africa provides comprehensive training to users of its HVAC equipment with M . S . Airconditioning Distributors having been offering this training service to the industry for close to 20 years .
Johann Willemse , Mitsubishi Electric technical department head , project commissioning and training , emphasises the significance of updating training materials to comply with local standards , which may differ from international standards . This includes aspects such as colour coding on wiring and safe handling guidelines for gases .
“ One key aspect is the incorporation of national standards into the training courses . This ensures that the installation and maintenance of Mitsubishi ' s HVAC equipment are done in accordance with local regulations such as SANS 10147 .”
While independent training providers exist , training provided by equipment suppliers is essential as products differ significantly , and training is essential for users to fully understand the capabilities and functionalities of individual equipment . “ Without proper training , users may not be able to maximise the potential of the equipment , leading to inefficiencies and potential maintenance issues .”
Moreover , training plays a crucial role in equipping HVAC & R professionals with the knowledge and skills necessary for installation , maintenance and troubleshooting . Willemse notes that training sessions often reveal hidden functionalities of the equipment that users may not have been aware of previously . “ By providing training that goes beyond mere conveyance of information and incorporates practical exercises , newfound knowledge empowers professionals to make informed decisions and optimise the performance of HVAC systems .” There is similarly a strategic value in training in fostering long-term relationships with customers . “ Well-trained customers not only experience faster problem resolution , but also contribute to a smoother communication process with the company . From our perspective , training points to a commitment to add value for customers that goes beyond the sale of equipment .”
There are tangible benefits that client / employee participants receive from Mitsubishi Electric ' s training programmes . “ Besides acquiring a certificate upon completion of the course , participants gain valuable knowledge and practical skills that enhance their expertise in HVAC & R . From understanding installation and commissioning processes to mastering faultfinding techniques , participants emerge from the training sessions equipped to handle various challenges in the field .
“ This training is delivered free of charge , being a component of our commitment to supporting the industry as a whole ,
Supplied by M . S . Airconditioning Distributors not just our own customers .” Training provided by equipment suppliers is indispensable in driving excellence and innovation in the HVAC & R industry . Furthermore , in the case of Mitsubishi , the training benefits a diverse audience ranging from installing technicians and fault-finding technicians to consulting engineers and mechanical engineers . This dynamic mix of participants enriches the learning environment , says Willemse , fostering knowledge exchange between different roles to enhance understanding and expertise .
Beyond compliance and technical proficiency , Mitsubishi ' s training programmes also prioritise safety . While aspects of safe handling of refrigerants are incorporated into the courses , participants are encouraged to pursue specialised training in this area for comprehensive understanding and adherence to safety protocols .
Willemse explains that Mitsubishi ' s training offerings are accredited by professional bodies such as the Engineering Council . “ Accredited courses provide participants with CPD ( continuing professional development ) points , making them sought-after by industry professionals keen on continuous learning and skill development .”
Willemse notes that feedback from participants is positive . “ They appreciate the practical focus of the courses , where hands-on exercises facilitate better comprehension and retention of knowledge . Moreover , the emphasis on providing unbiased and informative material , free from sales-oriented messaging , resonates positively with participants seeking genuine learning experiences .”
By equipping professionals with the requisite knowledge , skills and safety awareness , the company empowers them to navigate the complexities of modern HVAC & R systems effectively as the industry continues to evolve . RACA
M . S . Airconditioning Distributors having been offering this training service to the industry for close to 20 years .
www . refrigerationandaircon . co . za RACA Journal I May 2024 33