Quick Source Learning Guides Outlook 2010 Quick Source Guide | Page 2

E-mail

E-mail

Working with Attachments

1. Click on the message once to view it in

Creating a Message

the Reading Pane.

2. Select the attachment name and do one

1. Click the New E-mail button in the New group.
2. Do one of the following:
• To enter e-mail addresses, enter e-mail addresses in the

of the following in the Actions group:

• To open the attachment, click the Open button.
• To print the attachment, click the Quick Print button. Select

To and Cc boxes. (Separating multiple addresses with a
semicolon.)
• To select e-mail addresses from your contacts, click the To
button. Select the contact
you want to send the
message to. Click the To,
Cc, or Bcc button. (Repeat
to add additional contacts.)
Click the OK button.
3. Optional: Click the Check
Names button in the Names
group to make sure that it is
possible to send the message to the names or e-mail addresses
you have entered.
4. Enter a subject in the Subject box.
5. Enter message text in the message box.
6. Click the Send button.
Note: If you start to enter an address that Outlook recognizes,
either because it appears in the Contacts folder or because you
have previously sent a message to that recipient, then Outlook
will automatically complete the address for you. Press the Tab
or Enter key to accept the address Outlook is suggesting. If more
than one address appears, select the address from the resulting
list. Continue typing to ignore the suggestion.

print options and click the Print button.

• To save the selected file to your computer, click the Save As

button. Select a location for the file and click the Save button.

• To save all attachments to your computer, click the Save All

Attachments button. Click the Yes button. Select a location
for the file and click the Save button.
• To delete the attachment, click the Remove Attachment
button. Click the Remove Attachment button to confirm
deletion.

Attaching a File to a Message

Create the message you want to add a file to.
Click the Attach File button in the Include group.
Locate and select the file you want to attach.
Click the Insert button.
Click the Send button when you are finished.
Note: You can also insert illustrations directly into a message.
Click in the message box where you want to insert the
illustration. Click on the Insert tab and make a selection in the
Illustrations group.
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Flagging a Message

1. Select the message you want to flag in the View Pane.
2. Click the Follow Up button in the Tags group.
3. Select a follow up option from the resulting menu.

Reading a Message

1. Click the Inbox shortcut in the Navigation Pane.
2. In the View Pane, do one of the following:
• To view the message in the Reading Pane, click once on the

Note: To quickly flag a message for follow up today, click the flag
icon
next to the message in the View Pane.

message.

Printing a Message

• To view the message in its own window, double-click the

message.
Note: To mark a message as read or unread, select the message
and click the Read/Unread button in the Tags group.

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Replying to a Message

1. Select the message you want to reply to.
2. Do one of the following in the Respond group:
• To reply to the sender only, click the Reply button.
• To reply to the sender and all recipients, click the Reply All

Setting Read and Delivery Receipts

Click on the File tab.
Select Options in the left pane.
Select Mail.
In the Tracking section, do one of the following:
• To set a delivery receipt, check the Delivery receipt
confirming the message was delivered to the recipient’s
e-mail server box.
• To set a read receipt, check the Read receipt confirming the
recipient viewed the message box.
5. Select an option in the For any message received that
includes a read receipt request section.
6. Click the OK button.
Note: To request a read or delivery receipt for an individual
message, click on the Options tab. In the Tracking group,
check the Request a Delivery Receipt and/or Request a Read
Receipt box.
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button.
3. Enter reply text in the message text box.
4. Click the Send button when you are finished.

Forwarding a Message
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Open or select the message you want to print.
Click on the File tab.
Select Print in the left pane.
Optional: Click the Print Options button and select options.
Click the Print button.

Select the message you want to forward.
Click the Forward button in the Respond group.
Enter recipient e-mail addresses in the To box.
Optional: Enter message text in the message text box.
Click the Send button when you are finished.

Saving a Draft of a Message

1. Create the message that you want to save.
2. Click the Save
button on the Quick Access toolbar.
3. Click the Close
button to close the message.

Note: By default unsaved messages are saved to your Drafts folder
every 3 minutes. To change these options, click on the File tab
and select Options in the left pane. Select Mail and make changes
in the Save messages section.

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Setting Message Importance

1. Create the message you want to add importance to.
2. Click the High Importance or Low Importance button in the

Tags group.

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