QUEST Training Workshop (Phnom Penh), May 2017 Edition Quest WorkshopV2 | Page 43

1. Observation Tools / Methods
Observe: Habits / Defaults / Norms
Observe: Emotions and Body Language
Observe: Words / Communication
Observe: Values (Expressed / Implied) and What Is
Meaningful
Observe: Social Context / Peer driven behaviour
Observe: What is Taboo / Not Talked About / Not
Expressed
Observe: Opposite Trends (Look where others are not)