QUEST Training Workshop (Phnom Penh), May 2017 Edition Quest WorkshopV2 | Page 41

With our key QUESTIONS as a starting point:
What is our current level of
UNDERSTANDING of the customer need /
problem / pain and how to solve it?
What do we need to gain more
UNDERSTANDING and INSIGHTS about (ie.
the underlying Need/Problem) to be able to
identify some unique and viable solutions.