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36 Iulia E. Padeanu to remain isolated. Groups that lack trust in each other rarely agree to collaborate, cannot let go of their painful past, and are unable to move beyond prejudiced notions. Thus, trust must be developed between opposing communities (Cehajic et al 2008: 353). However, trust is a delicate emotion to elicit and if forced from the outside may cause further antipathy between the groups, which is why it is vital that these groups are brought together in a careful way that allows trust to emerge naturally (Tam et al 2009: 57). The MCT approach model allowed the FACE project to bring together two mutually distrusting groups in a relaxed and mutually beneficial way, working first with groups individually before bringing them together and highlighting commonalities. Prior to engaging with the FACE project, Services Families felt most comfortable and safest living ‘behind the wire’. During one of the second pre-contact/single identity workshops, several women from the Holywood group4 raised concerns about travelling to the surrounding community and meeting with a group from the outside. Participants from ‘inside’ the Services camps did not know the outside community and thus did not yet feel they could trust them (Observation, Holywood Inside, Pre-Contact Workshop 2, 28 February 2013). Intergroup trust is particularly difficult to establish, as hardened distrust is generally based on generic biases and prejudices, which means that the ‘other’ group are automatically perceived as untrustworthy (Hewstone et al 2008: 211). Nevertheless, there are important positive consequences of establishing trust in post-conflict situations. Trust not only encourages the initial process of negotiation, but also allows people to enter into meaningful relationships, to begin to forgive, and to move beyond hate towards a peaceful and shared future (Hewstone et al 2008: 211). After three pre-contact/single identity workshops, FACE participants This represents the community of Services personnel stationed at Palace Barracks in Holywood. 4