TABLE OF CONTENTS PHILIPPINE RETAILING
Ushering a New Dawn for Retail : Converge ICT Solutions ’ Impact on the Local Retail Industry Mr . Benjamin B . Azada
PRA News Updates
Why You Need Music to Complete Your Customer Experience
Warehouse Trends Retailers Can ' t Ignore
AI in Retail : The Untapped Trend Filipino Business Have Yet to Embrace
PRA in Action
Retail Spotlight : Lady Grace Intimates : Redefining Women ' s Essentials with a Perfect Fit Legacy
Retail News Capsule
Members Corner
Legacy of Purpose – The Life and Impact of Zenaida “ Nedy ” R . Tantoco
PHILIPPINE RETAILING EDITORIAL TEAM
Mayan Sangil
Aira Villanueva MANAGING EDITOR
Paul Payongayong GRAPHIC DESIGNER
EDITORS-IN-CHIEF
BM Miranda
Dj Felbaum Gigi Lariosa Homonym
CONTRIBUTORS
The Philippine Retailing is the official quarterly publication of the Philippine Retailers Association with office at 2607 / 2610 Jollibee Plaza F . Ortigas Jr . Road ( formerly Emerald Ave .) Ortigas Center ,
Pasig City , Philippines
Telephone Nos .: ( 632 ) 8687-4985 , 8687-4180 , 8687-4181 Fax No .: ( 632 ) 8636-0825 . For questions , comments , suggestions , contributions or ad placements email us at : communications @ philretailers . com and marketing @ philretailers . com
The views and opinions expressed in our published works are those of the author ( s ) and do not reflect the opinions of the PRA or its Editors .