Q Golf - Official online magazine for Golf Queensland Spring 2015 | Page 9

GMA CONFERENCE By Bruce Young More than 200 of Australia’s Golf Club Managers came together for their biennial Golf Management Australia Conference in early September and in 2015 it was the turn of the Gold Coast to host not only so many Golf Club administrators but many of the golf industry’ leading figures. The conference brought together a wide variety of speakers, their involvement designed to broaden the knowledge and skills of managers and introduce them to some intriguing ways to not only improve their bottom lines but to improve their relationships with members. The week started with a welcoming party at Conference venue, Jupiters Casino, on Sunday night followed by a day of golf and an evening function at Sanctuary Cove on Monday before the conference itself got underway on Tuesday. This writer had the pleasure of facilitating day one of the evening functions and day one proceedings although the opening presentation came from marketing and customer service expert Amanda Stevens who, after a lively and entertaining introduction by Golf Australia Board member Kerri-Anne Kennerley, strutted her stuff in an arena purposely set up with the audience enclosing her. Kerri-Anne Kennerley entertained all with her opening address. www.golfqueensland.org.au Spring 2015 Q Golf 9