MISS OUT ON THE
LATEST OR PAST ISPA
WEBINARS? Visit
experienceispa.com
to listen for free or
download the resource
to your iPod.
Upcoming ISPA Webinars
OCTOBER 13, 2011 I GET IT": Effectively Communicate with your Entire Spa Team
with Debra Koerner and Eric Stephenson
JANUARY 12, 2012 Leading a 5-Star Service Team: What Does it Take to Lead a Team of Service
Superstars? with Bryan Williams
FEBRUARY 16, 2012 Rock the House with Retail Sales with Carol Phillips
ALL WEBINARS BEGIN AT 2 P.M. EST BUT ARE DOWNLOADABLE ANYTIME AT EXPERIENCEISPA.COM.
ISPA Connect 2012
We look forward to connecting with you in:
SEATTLE • WASHINGTON, USA • THE EDGEWATER HOTEL • JANUARY 23, 2012
HOUSTON • TEXAS, USA • HILTON AT THE UNIVERSITY OF HOUSTON • MARCH 26, 2012
BRASELTON • GEORGIA, USA • CHATEAU ELAN • JUNE 11, 2012
SAN FRANCISCO • CALIFORNIA, USA • CAVALLO POINT • AUGUST 27, 2012
LAS VEGAS . NEVADA, USA • MIRAGE SPA • DECEMBER 3, 2012
ISPA CONFERENCE & EXPO
2011
2012
2013
Nov. 7-9, 2011
ISPA Conference & Expo
Oct. 15-17, 2012
ISPA Conference & Expo
Oct. 21-23, 2013
ISPA Conference & Expo
Mandalay Bay,
Las Vegas, Nevada, USA
Gaylord Palms Resort
& Convention Center,
Kissimmee, Florida, USA
Mandalay Bay,
Las Vegas, Nevada, USA
LO O K F O R I S PA AT LO C AT I O N S A R O U N D T H E G LO B E !
ISPA PLATINUM SPONSORS 2011
ISPA would like to thank its sponsors for their generous support of the association.
janeiredale.com
58 PULSE
■
October 2011
murad.com
resortsuite.com
spabiz.com