Pulse Legacy Archive June 2012 | Page 15

Sustainability Movement Nearing a Tipping Point ccording to a Massachusetts Institute of Technology (MIT) Sloan Management Review and the Boston Consulting Group survey, sustainability movement is believed to be nearing its tipping point as green initiatives are staying on the management agenda and companies are reaping profits from their green efforts. A The survey—which had more than 4,000 managers from 113 countries as respondents—further reported the following: Respondents who say their companies have put sustainability on the management agenda in the past six years. 70% 68% 41% Respondents who say their organization’s commitment to sustainability has increased in the past year. Respondents who listed customer preference for sustainable products and services as the driving factor that led them to go green, although it may not always translate to customers’ willingness to pay for sustainability premiums. 31% Respondents who say sustainability efforts and decisions added to their profits. “In terms of retention and recruitment, having sustainability present on your agenda really has some cachet,” says executive editor of MIT Sloan Management Review and co-author of the report David Kiron, adding that having a sustainability strategy makes it easier to attract and keep some of the most talented people. How about in your spa or business? How are you helping the sustainability movement reach its tipping point? While you can introduce so many sustainability initiatives, it’s good to start with the basics, like energy usage. Set a company policy to shut off all lights, devices, and equipment when not in use, particularly after business hours and on weekends. Or, install motion-sensor and/or automatic dimming switches to help prevent inefficiently lighting areas when no one is present. A very cost-effective upgrade is to replace all of your incandescent lighting with new compact fluorescent bulbs. Compiled by Justin Dobbs Price-Driven Millenials Pull Back on Spending H it harder by the economic downturn than older demographics, the Millennial generation (between the ages of 18 – 34) is pulling back on spending, according to a biannual WSL/Strategic Retail survey. “This decline in Millennial spending power presents a significant challenge to brands and retailers who have long considered young adults to be the golden ticket to sales growth,” says Wendy Liebmann, CEO of WSL/ Strategic Retail. The report indicates that 80 percent of nearly 2,000 respondents increasingly look for the lowest price while 60 percent will choose cheaper item over their favorite brand. Furthermore, 57 percent search online for discounts while 63 percent stick with brands and stores they know they can afford. Given the modern Millennial market’s change in spending power, spas and businesses need to rethink their strategy as well as re-evaluate the power of this generation to support new brands. Find a way to make your price points accessible to this specific market through, perhaps, customized or shorter treatments, but also explore the potential of other markets, particularly older demographics that prove to be more financially resilient. June 2012 n PULSE 13