Pulse Legacy Archive December 2011 | Page 61

Upcoming ISPA Webinars JANUARY 12, 2012 Leading a 5-Star Service Team: What Does it Take to Lead a Team of Service Superstars? with Bryan Williams FEBRUARY 16, 2012 Rock the House with Retail Sales with Carol Phillips ALL WEBINARS BEGIN AT 2 P.M. EST BUT ARE DOWNLOADABLE ANYTIME AT EXPERIENCEISPA.COM. MISS OUT ON THE LATEST OR PAST ISPA WEBINARS? Visit experienceispa.com to listen for free or download the resource to your iPod. ISPA Connect 2012 We look forward to connecting with you in: SEATTLE • WASHINGTON, USA • THE EDGEWATER HOTEL • JANUARY 23, 2012 HOUSTON • TEXAS, USA • HILTON AT THE UNIVERSITY OF HOUSTON • MARCH 26, 2012 BOSTON • MASSACHUSETTS, USA • RENAISSANCE WATERFRONT HOTEL • APRIL 23, 2012 BRASELTON • GEORGIA, USA • CHATEAU ELAN • JUNE 11, 2012 SAN FRANCISCO • CALIFORNIA, USA • CAVALLO POINT • AUGUST 27, 2012 LAS VEGAS . NEVADA, USA • MIRAGE SPA • DECEMBER 3, 2012 ISPA CONFERENCE & EXPO 2012 2013 Oct. 15-17, 2012 ISPA Conference & Expo Oct. 21-23, 2013 ISPA Conference & Expo Gaylord Palms Resort & Convention Center, Kissimmee, Florida, USA Mandalay Bay, Las Vegas, Nevada, USA LO O K F O R I S PA AT LO C AT I O N S A R O U N D T H E G LO B E ! ISPA PLATINUM SPONSORS 2011 ISPA would like to thank its sponsors for their generous support of the association. janeiredale.com murad.com resortsuite.com spabiz.com December 2011 ■ PULSE 59