experienceispa . com
ADDITIONAL FEATURES
38 Fueling the Spirit of Volunteerism
BY MAE MAÑAC AP-JOHNSON
44 Responding to Disaster
BY MAE MAÑAC AP-JOHNSON
50 ISPA Media Event : Trends and Treatments
BY SHELBY JONES
IN EVERY ISSUE
12
2 From the Chairman
6 Pulse Preview
10 Pulse Points
50 38
12 Member Profile : Bonneville Hot Springs Resort & Spa : Tapping into the Curative Power of Mineral Waters BY SHARON M . REYNOLDS
22 Member News The cool happenings and newsworthy events from ISPA members . BY SHELBY JONES
53 Focus on the Foundation
55 New Spa Resources
56 Snapshot Survey
58 ISPA News
ABOUT THE COVER
The spa is a community with a big heart . We are quick to give — time , money and service — to those in need . This
Pulse issue celebrates the industry ’ s philanthropic heart and all of its charitable work . Read through stories that highlight ISPA members that passionately give back .
COVER PHOTO © SHUTTERSTOCK
62 New Members
62 Ad Index
63 What ’ s on Your Desk ? JOE CONTORNO President and CEO Christina-USA Longboat Key , Florida
64 End Notes
December 2011 ■ PULSE 9