experienceispa. com
ADDITIONAL FEATURES
38 Fueling the Spirit of Volunteerism
BY MAE MAÑAC AP-JOHNSON
44 Responding to Disaster
BY MAE MAÑAC AP-JOHNSON
50 ISPA Media Event: Trends and Treatments
BY SHELBY JONES
IN EVERY ISSUE
12
2 From the Chairman
6 Pulse Preview
10 Pulse Points
50 38
12 Member Profile: Bonneville Hot Springs Resort & Spa: Tapping into the Curative Power of Mineral Waters BY SHARON M. REYNOLDS
22 Member News The cool happenings and newsworthy events from ISPA members. BY SHELBY JONES
53 Focus on the Foundation
55 New Spa Resources
56 Snapshot Survey
58 ISPA News
ABOUT THE COVER
The spa is a community with a big heart. We are quick to give— time, money and service— to those in need. This
Pulse issue celebrates the industry’ s philanthropic heart and all of its charitable work. Read through stories that highlight ISPA members that passionately give back.
COVER PHOTO © SHUTTERSTOCK
62 New Members
62 Ad Index
63 What’ s on Your Desk? JOE CONTORNO President and CEO Christina-USA Longboat Key, Florida
64 End Notes
December 2011 ■ PULSE 9