Pulse Legacy Archive August 2012 | Page 66

Incentives Used to Promote Retail Sales All Spas 44% Coupon or discount that can be applied toward a future purchase 42% 27% Drawings or giveaways 28% 43% Email to customers promoting specific product and/or discount 49% 58% Free gift with purchase 54% 55% Free product samples with a treatment/service 51% 21% Free product with gift card purchase of a select amount 15% 2012 2011 23% Loyalty program that incentivizes repeat purchases 25% 41% Retail area open house or social event 40% 17% Social media contest 17% 49% Vendor prepresentative at the spa to promote a specific product/brand 40% 7% Other 64 PULSE ■ August 2012 11%