Publications from ODSW Social Work Supervsion | страница 65

Workshop 5: Harnessing Supervisees’ Feedback to Enhance Supervision Practice: Sharing on AWWA’s FSC’s Supervision Review Journey

Focus group discussions were organised with the supervisees and generally covered seven
main factors: 1) the supervisory relationship, 2) their experience with their supervisor, 3)
their satisfaction with the supervision, 4) the effectiveness of the supervision, 5) their
expectations of individual and group supervision, 6) sharing of a good experience and 7)
their thoughts about being a supervisor.
Below is a list of Focus Group Questions, which were provided by the speaker.
1. Supervisory Relationship
a. How would you describe the supervisory relationship?
b. What helps in building rapport in the supervisory relationship?
2. What is your experience of your supervisor in the areas of
a. Manager/ administrative
b. Educator
c. Mediator
d. Supporter
3.
a. How satisfied are you with your current supervision? [Rate on a scale of 1-10]
b. What percentage of the supervision responsibility is yours?
4. Effectiveness of supervision:
a. What do you hope supervision can do for you?
b. How are your needs met through supervision?
c. What do you appreciate/like about supervision?
d. What would you like your supervisor to do differently?
e. How would you rate the communication between you and your supervisor
and why?
5. Individual vs Group Supervision
a. What are your expectations from individual and group supervision?
6. Can you share your experience of a good supervision experience?
7. What do you think about being a supervisor in the future?
The Process (5P’s)
The entire process of the review was summarised by the speaker to encompass a total of 5
different components.
1. Preparing supervisors – The review needed to be something that all supervisors
were ready for and hence there needed to be a buy-in from the supervisors.
2. Pitching to supervisees – The agency needed to communicate to supervisees that
they were serious and sincere in wanting to collect their feedback.
3. Processing with supervisors (post review) – debriefing supervisors eg. 3 good
points, 3 areas of growth, how do you put it into practice, how do you move on,
how to keep accountable with one another (progress of implementing changes)
4. “Pacifying” (Assuring) supervisees after feedback – eg. Appraisal not affected
5. Putting feedback into action
Key Findings from AWWA’s Supervision Review
1. Supervi sory Relationship
Supervisees that commented that they had a positive relationship often found it to be
encouraging and motivating, satisfactory and enjoyable, while those who had less positive
relationships cited that they were initially fearful of their supervisors and that their
supervisors tended to be top-down and harsh. Some factors which were found to help
build a good supervisory relationship include the supervisor’s stance (non-judgmental,
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