Proven Quality Of BPO Services PDF Proven Quality Of BPO Services BPO Companies P | Page 3

Advantage of BPO
 Cost Savings – save 50-60% in FTE costs over locally-available
resources via offshore model.
 Process Standardization – outsource process definition and
streamlining using resources armed with the best practices.
 Labor Flexibility – add or subtract a resources quickly as your
business requirements change.
 Greater Control – monitor functions via standardized processes and
improved reporting.
 Improved Decision Making – drive your business using improved
analytics and decision support tools.