Property Management Pamphlet Property Management Mailer Book | Page 12

CASE STUDY - HEMET CENTER FOR MEDICAL EXCELLENCE 3583-3989 W. Stetson Avenue, Hemet, CA The Challenge: The Hemet Center for Medical Excellence is a 120,000 SF brand new Class A Medical project in the City of Hemet, CA. This asset is owned by a national multi-billion dollar REIT. The project had previously been poorly managed. Lack of communication with the board directors and neglect of the asset had left this new project looking vacant and worn down. Vendor contracts had been negotiated without the concern of the services being provided. When the Coldwell Banker Commercial Management team took over the management of the project, the asset had extremely high operating costs due to the uninvolvement of previous management. The Strategy: Property Information Hemet Center for Medical Excellence is a 125,000 SF Medical Office project and association. CBC-SC manages both the properties and the association. Coldwell Banker Commercial’s management of this asset began by renegotiating all vendors maintenance contracts. We began by interviewing all current vendors and reviewing the service contracts that were in place. In addition, we put the project out to bid with our network of professional vendors. Using our best judgement, we either terminated current vendors or renegotiated the existing contracts. Through frequent review of the vendor costs and level of service, the management team continues to reduce the operating costs and improve the appearance of the project. The Results: The Coldwell Banker Commercial Property Management team managed to reduce costs over 10%, saving the owner over $10,000 per year. We did this by reducing lighting costs 50%, reducing fountain cost 50%, reducing porter costs 10%, reducing landscaping costs 10% and reducing security 12%.