Pro Installer September 2020 - Issue 90 | Page 11

Read online at www.proinstaller.co.uk SEPTEMBER 2020 | 11 News DIRECTOR OF THE MONTH ‘WORKING 5 TO 5’ Ian Short, Morley Glass & Glazing MD discusses why he’s always first to work, looking at the bigger picture, glass crushing, and even Walt Disney… When did start the company? I started Morley Glass & Glazing in 1998 as a sealed unit manufacturer, with a team of four. I saw a gap in the industry for a high-quality niche product and started to manufacture sealed units with Screen- Line integral blinds inside from 2003. It really helped differentiate us and ensured we thrived; today we have an expanded product range and we employ over 78 members of staff. Describe your working day One thing that has stood me in good stead is always being prepared to be the first to arrive. That can mean getting to the office at 5am but it’s worth it to have some relatively quiet time, and also means I get more time to spend out on the shop floor during the day. I like to leave the office by 5pm as I’m involved with lots of charities and often have to go to trustees’ meetings or simply go and lend a hand. What is your workspace like? I am a very clean and tidy person, so I insist that my workspace and indeed the whole factory are spotless and ordered. We moved to this factory in 2016 to increase our production capacity. We planned the space carefully so that it has a natural flow and is hugely efficient for the team so that they can easily manufacture up to 4000 sealed units with integral blinds inside every week. What websites help you? Our own website www. morleyglass.co.uk is the biggest help to our business. We don’t employ any salespeople, but we have a fantastic PR and marketing agency which runs an integrated marketing campaign that directs traffic to our website and generates all our sales leads. The Morley Glass social media channels are also hugely valuable in terms of engagement, direct sales and for sending people to our website for more information, quotes and to place orders. Most useful business tool? We recently invested in FleetWizard software which optimises dispatch and delivery. The automated route planning software gives us a clear visual of our weekly orders nationwide and enables us to carry out easy load planning for our 26 vans that takes into consideration both location and load capacities, helping to save both time and fuel. We simply load data into the software’s easy-touse dashboard which then automates multi-depot, multi-route, multi-drop scheduling. Optimal trips are created, and resources assigned in a fraction of the time needed for a manual planning process. Best business decision in your current role? Appointing a general manager to manage the day-to-day operations has given me the time to be a true managing director. I’m very lucky to have Kevin Murphy who takes a lot of the day-to-day stress off my shoulders, and allows me more time with our suppliers, including regular trips to Italy to discuss new product developments. My focus is now on strategic growth; looking at the bigger picture without getting too involved in the nitty gritty. I enjoy inputting into the marketing campaign and I love being in a position to give back to the local community and charities. We also recently installed a glass crushing machine into the factory which allows us to take the glass from old windows and doors, crush it and recycle it via Saint-Gobain Glass. This saves our customers time and money, as we don’t charge them to recycle it, and it prevents the glass from going to landfill. All the money that we receive from Saint-Gobain for the glass is then donated to local charities or community projects for environmentally friendly initiatives. Favourite role models and why? I respect and admire Walt Disney, businessman Bob Iger and chef Raymond Blanc for their attention to detail and their recognition that one business isn’t about just one thing: it’s the many layers of quality and service that keep you focused and successful. How do you unwind? I learned to dance the samba and a few other dances a couple of years ago and I still love to dance when I can. It’s a great way to relax and forget the stresses of the day. I enjoy holidays with my family and I also love steam trains. www.morleyglass.co.uk Reassuringly compliant, so let them know about it Icotherm has opted to partner with a new Approved Inspector’s firm, announces Anne-Marie Busch, Marketing Manager. This is not a decision that was made lightly she emphasises, but taken with customers in mind. “We need to work with an organisation that is prepared to go the extra step to ensure our roofs are appropriately checked when installed, and Ball & Berry Ltd can provide just that,” explains Anne-Marie. The aim of certifying a roof system for building control compliancy is a twofold solution: 1. The systems house wants to ensure their roof is up to the task, whilst providing you, the installer, with a solution that will make your work easier when getting your installation building control approved. 2. The other important role of the compliancy certification and having a roof registered is to give the homeowner the reassurance that their roof is a genuine product. Ball & Berry Ltd will do this for us; as part of the application process they will check the original Icotherm paperwork and register the roof reference, allowing us to double check it is indeed a roof we have manufactured. “This protects our customers against competitors claiming to use a high specification roof like Icotherm’s when in fact they are not. It also protects Icotherm’s product and brand by ensuring only genuine products are sold under our name.” For further information and to obtain the Ball & Berry Ltd certificates and/ or application form, please contact Anne- Marie at marketing@ icotherm.co.uk www.ballandberry.co.uk