Pro Installer September 2019 - Issue 78 | Page 27

SEPTEMBER 2019 | 27 Installer Support Installer Support is sponsored by Kayflow On the lookout for conservatory installers as lead gen reaches all-time high The country’s leading pro- vider of double qualified sales leads for companies in the home improvement industry is on the lookout for more conservatory installers. Leads2Trade is generating 40% more conservatory leads com- pared to the same period as last year and need to strengthen their nationwide network to cope. And Andy Royle, co-founder and Director at Leads2trade, says there could be even more on the horizon. The Stockport-based compa- ny has been leading the way in matching conservatory installers with homeowners looking to add a conservatory or replacement conservatory roof to their home. “We are delighted to be gen- erating 40% more conservatory lead volumes, but we don’t have enough installers to take advan- tage of them,” said Andy. “The demand is clearly there, and the conservatory market is providing a huge opportunity that installers can’t afford to miss.” For Andy, the increase in con- servatory leads is down to two things – the ‘improve don’t move’ trend and increasingly more so- phisticated designs. “Better designs and better ma- terials have seen the conservatory become popular as a room that now stays warm in the winter and cool in the summer months,” said Andy. “But more and more homeown- ers are also deciding to stay put rather than move and are looking to add value to their home in the process with a conservatory.” www.leads2trade.co.uk MEET YOUR DEDICATED ULTRAROOF EXPERT Ultraframe has further enhanced the already extensive support package for its consumer-preferred tiled roof system with the appointment of a dedicated Ultraroof Product Manager. Mark Bowler joins the conservatory and extension specialist with 29 years’ industry experience to offer hands-on support. Ultraframe Marketing Direc- tor, Alex Hewitt, explained: “While we already have a huge amount of support available, it’s fantastic to have an expert on site. No installer needs to feel that they are alone when fitting Ultraroof – or any Ul- traframe product for that matter.” While site-assists are the main part of Mark’s role, he also works with fitting teams post-installation to help them further develop their skills, as well as identifying and communicating any enhancements to Ultraroof fabrication or packag- ing which could further enhance the fitting experience. The final tools in the Ultraroof support package offered by Mark are the surveying and installation cours- es that he delivers to customers across the UK, ensuring that Ultra- roof installations are carried out safely and with minimum hassle for the installer. Aside from the hands-on assis- tance available from Mark, there is also the highly-experienced DASH OVER TO NEW TRADE HUB Endurance is always striving to improve customer experience. The latest step in achieving this has been to create a stunning new Trade Dashboard. Available exclusively to Endurance custom- ers, installers can now get access to the industry’s most innovative and user-friendly hub to date. The Dashboard is regularly updated too, ensuring all the information is consistently correct. If you’re already an Endurance installer, you won’t need to contact them directly for information. In- stead, you’ll have access to the most recent installation guides, photogra- phy, RAL colour codes and technical information on your device. Wheth- er it’s a laptop, mobile or tablet, you can download all their marketing support software and latest media instantly. It’s that simple. The Endurance Trade Dashboard is much, much more than just a media centre, however. You’ll have instant access to aftersales support and can easily request a service call. It’s never been easier to organ- ise everything your end – you’re guaranteed to receive a response from Endurance within 24 hours of logging the request. You’ll even have access to Endurance’s easy-to- use online ordering system. Endurance has always been a customer-first manufacturer. With this, the Trade Dashboard will encourage installers to voice any concerns they have about their experiences with Endurance. This can be found in the ‘Have Your Say’ section of the new Dash- board. Not already an Endurance installer? Registering means you’ll have all this at your fingertips. To request your login details or become an Endurance installer today, please call 01652 659259 or email marketing@ endurancedoors.co.uk. Technical Team based at Ultra- frame’s Clitheroe HQ who are on hand to offer help and support by phone, email and most recently, by WhatsApp. Ultraroof has recently been declared the preferred solid roof of consumers during independent research, thanks to its many out- standing aesthetic features, such as it never needing a tie bar and its slimline ridge and hips. To find out more about Ultraroof, visit https://trade. ultraframe-conservatories.co.uk/ trade/or to book an Ultraframe training course visit: https:// trade.ultraframe-conservatories. co.uk/trade/events/