OCTOBER 2019 | 25
Skills
CUSTOMERS
CHOOSE ONLINE
TRAINING IN
BIGGER NUMBERS
Just weeks after it an-
GGF annual report
reflects strength
and stability
The Glass and Glazing Federation
(GGF) has released its Annual
Report 2019 reporting on the
activity and performance of
the Federation for the year
ending 31st December 2018.
The report covers a
year that saw the GGF gain
a record 67 new members
during a year of change,
influence and preparation
as the regulations and
standards came under
Government scrutiny due to
the inquiry in the Grenfell
Tower fire tragedy and the
UK’s pending exit from the
European Union.
The GGF’s increased
support for consumer-facing
members was evident with
MyGlazing.com achieving
record audience numbers of
over 200,000 homeowners.
In addition, the report also
highlighted the outstanding
background work of the
GGF technical team and the
ongoing political activity
the Federation carried out
during the period.
The accounts yet again
showed the organisa-
tion’s formidable financial
strength and stability. John
Agnew, GGF President
commented, “Following a
difficult transitional year,
the GGF has ensured it
maintains its position as the
leading trade organisation
in the industry.”
Steve Rice, GGF Managing
Director added, “It’s clear,
the GGF’s core services are
continuously benefiting
our Members regardless of
their size, position, sector
and status. With the shifting
political landscape, and
uncertain economic and
regulatory climate, we will
continue to support our
Members to help them cope
with the changes ahead.”
To access the GGF Annual
Report please visit the
GGF website: https://www.
ggf.org.uk/publications/
annual-reports/
nounced an 8% increase in
customer numbers in 2019,
BM Aluminium has reported
a significant shift towards on-
line training for new custom-
ers on its LogiKal software.
Technical Implementation
Manager Perry Mace has
analysed the figures and
says that more than half
of its new customers are
now choosing online rather
than site based training. He
explains: “This is a much
higher figure than in 2018
and obviously reflects the
fact that our online training
is such good value and so
user friendly.”
“We conduct the training
over the phone using the
Teamviewer software and
we talk customers through
every aspect of the LogiKal
modules they will be using,
demonstrating each stage as
we go. Customers are used
to having their software
installed remotely and the
feedback we have is really
positive, with most com-
menting on how easy and
efficient this is.”
BM Aluminium says that
online training is particu-
larly beneficial for new
customers with one LogiKal
license and also for existing
customers as a way of train-
ing new starters.
Perry adds: “This is obvi-
ously the most cost effective
route for training in small
numbers and we’re now
doing at least two online
training sessions for custom-
ers a week to keep up with
demand.”
BM Aluminium continues
to offer customers a flexible
range of options when it
comes to LogiKal training
though, with a choice of ses-
sions online, on site or at its
dedicated training facility at
its Tewkesbury head office.
www.bmaluminium.co.uk
ASSA ABLOY announces Aperio® training
dates for the second half of 2019
Offering an informative overview of the Aperio®
system’s capabilities, the free Aperio® technical training
course covers its intelligent hardware features, product
specifications, operating processes, best installation practice
and other technological advantages.
Attendees are also given a demonstration of the system’s
wireless hub configuration, how to install, configure and
commission Aperio® devices. The course then finishes with
troubleshooting, and a question and answers session.
A straight-forward, convenient and cost-effective alterna-
tive to wired, high-end access control solutions, Aperio®
is a smart technology that enables the wireless linking of
mechanical locks to existing access control systems. The
technology uses a card-based solution to eliminate the
logistical challenge associated with lost keys.
Richard Hall, Technical Sales Support Manager at the
ASSA ABLOY Door Hardware & Access Control Group,
explains: “The Aperio® course gives installers an invalu-
able opportunity to see how integrating the technology
into their existing access control systems can cut energy
and maintenance costs, while removing the frustration and
administration involved with lost keys.
“We continue to hold
the course at a centre of
excellence for training – our
dedicated ASSA ABLOY
Academy in Willenhall. Over
100 attendees benefitted
from the course in 2018,
and we hope to host many
more in 2019.”
The remaining available
training dates are as follows:
• Wednesday 30 October
• Wednesday 27 November
• Wednesday 18 December
www.assaabloyopeningsolutions.co.uk/aperiotraining