Pro Installer October 2019 - Issue 79 | Page 17

OCTOBER 2019 | 17 Seven Things... Read online at www.proinstaller.co.uk customers can ‘ openly discuss Digital Lead Generation Conservatory Outlet works hand- in-hand with a best-in-class digital agency to offer its Network mem- bers extensive multi-channel digital marketing campaigns. Its aim – to generate a consistently high volume of good quality retail enquiries. Each member is provided with a fully designed and paid-for web- site, created to capture and convert the highest quality sales leads. The websites are designed to be fully responsive across desktop, laptop, tablet and smart phone, ranking fa- vourably in organic search listings. Monthly reports are sent to each Network customer so they can not only track their own spend, engagement and conversions, but also those of their peers. Showroom Investment Conservatory Outlet believes strongly in the showroom model, offering support and funding to help renovate existing showrooms, and to plan and launch new industry-leading showrooms for its members. Behind-the-scenes visits to the best showrooms from across the Network are also a reg- ular occurrence, helping to inspire new layouts and innovative point- of-sale techniques. experiences and ambitions for the benefit of the wider Network - a truly unique concept within the industry ’ Network Collaboration Having just 25 members really is conducive to a genuinely close- knit, family feel across the Con- servatory Outlet Network. A comprehensive programme of events is organised and delivered each year. Without conflict of interest, its customers can openly discuss experiences and ambi- tions for the benefit of the wider Network - a truly unique concept within the industry. Not only this, but Conservatory Outlet also actively seeks struc- tured bi-monthly feedback from the Network through it’s unique ‘Customer Journey Survey’. This encourages new ideas that for- mulate the basis of continuous improvement plans, giving mem- bers the power to influence future strategies for both Conservatory Outlet and its Network. www.conservatoryoutlet.co.uk