Pro Installer November 2024 - Issue 140 | Page 39

Installer Support
NOVEMBER 2024 | 39

Installer Support

BEARING THE EMOTIONAL WEIGHT

Sarah Bolton CEO , Lighthouse Charity
World Mental Health Day always brings a focus on what more could or should be done to support our industry ’ s workforce . Greater awareness of some of the issues can only be a positive thing , but for the Lighthouse Charity , our work to improve the wellbeing of our construction community is continuous ; every hour , every day , every month ,
We are consistently advocating for a positive mental health culture , but the past few years have presented the industry with a number of external challenges . Whilst we anticipated the far reaching and ongoing financial effects of COVID , the enduring impact on our mental wellbeing has proven to be just as challenging . The pandemic affected us with changing roles , altered working practices and increased lone working , spotlighting the nation ’ s emotional wellbeing . Coupled with the inherent challenges of working in construction , we ’ re confronted with numerous iossues demanding attention .
So far this year we ’ ve seen a 33 % increase * in people contacting us for support . I see this as positive as it indicates that people feel less stigmatised and more able to reach out for the support they need ; be that through our helpline , live web chat or text support service . Each person has a ‘ presenting problem ’ but things are never
black and white . We know that poor mental wellbeing goes hand in hand with the vast majority of calls for help we receive and what can start out as a simple issue can quickly spiral out of control and seem insurmountable .
As well as continually reviewing our charitable services , one of the keys to improving our industry ’ s wellbeing is to have Mental Health First Aiders in the workplace who are trained to spot the early signs and symptoms of someone who may be struggling . With over 15,000 MHFAiders in our industry , the message of support can be amplified , and simply starting a supportive conversation can have a life changing and a lifesaving impact .
But this is not a tick box exercise and having the right people in place and then ensuring they get the support they need is paramount .
Volunteers should be exactly that , not individuals nominated purely on their seniority in an organisation . A good mental health
first aider is someone that already demonstrates that they are a non-judgemental listener who can empathise with others and offer hope and support .
Our MHFAiders deal with extremely sensitive information on a regular basis and bear the emotional weight of our workforce . So , the next critical element is to ensure that they too can access the professional support they need .
Our charity has always been at the forefront of providing expert proactive and reactive charitable services and this is
no exception . We offer a unique programme of support for the industry ’ s MHFAiders that incorporates access to peer support networks , new resources and empowers people with the skills to monitor their own wellbeing . This programme of support has been developed through feedback from MH- FAiders who have first-hand experience of the many challenges our workforce face .
Our peer support sessions are facilitated by a mental health professional and offer people the opportunity to share their
experiences with other MHFAiders and receive encouragement in their role . It also offers updates on new referral pathways and resources so that they can signpost effectively .
If you or anyone you know is struggling , reach out for 24 / 7 free & confidential support ...
24 / 7 helplines ; 0345 605 1956 , ( UK ) 1800 939 122 ( ROI ) Live chat www . lighthouseclub . org Text HARDHAT to 85258 Find out more at www . lighthouseclub . org