MAY 2020 | 23
News
Read online at www.proinstaller.co.uk
LETTER TO THE EDITOR
As an industry that relies on
selling to people in their homes,
Covid-19 and a nationwide
lockdown threatens installers
everywhere. And because it
threatens installers, it threatens
the industry that supplies them.
The situation is changing
day by day, and we’re all
trying to adapt as quickly as
we can. But if installers stop
selling completely, the indus-
try will grind to a halt very
quickly. Many small firms and
companies who supply them
will go out of business.
However, not being able to
physically visit a customer
at home doesn’t mean they
can’t sell, and it doesn’t mean
business has to stop. Mod-
ern presentation technology
allows installers to continue
to contact and sell to home-
owners remotely, and those
that do so now will set their
companies up to succeed
when the lockdown is over.
Homeowners (or installers)
can take photos of the house
and – remote from each
other – design the windows
and doors together, discuss-
ing the details via email, over
the phone or even video calls,
screen-sharing photorealis-
tic images and quotes. Most
industry visualisers fall well
short of this capability, but
most of us carry an intui-
tive, very smart phone in our
pockets and take that level
of sophistication for granted.
Software shouldn’t dictate
how you sell or inhibit you
because it’s slow or clunky
– it should enhance the way
you want to sell.
I loved selling in the home
for our family business, and
selling quality windows and
doors to homeowners under-
pinned the success we had
at TimberWindows.com and
at Jack Brunsdon Ltd. But I
also love tech and being able
to inspire homeowners with
visions of how their property
could look, wherever they
are.
I believe remotely-enabled
installers will soon take it for
granted that they can also
sell without leaving their
showrooms, and homeown-
ers will take that benefit for
granted too.
For more on remote selling
– and my experience in
adapting my own business
to sell this way – visit www.
tommytrinder.com/remote-
selling.
Chris Brunsdon,
CEO of TommyTrinder.com Ltd
WINDOWS PLUS
STEPS UP TO
SUPPORT THE NHS
Profile 22 fabricator Windows Plus is fitting infection control
doors and privacy screens in Warwick Hospital to support
the efforts of the NHS in caring for Covid-19 patients. The
doors and screens will enable staff to safely put on and take
off protective clothing before entering or leaving wards.
Gary Hampton, Managing
Director of Windows Plus, said:
“Like everyone, we have been
in awe of the amazing work
NHS staff are doing in caring
for patients with Coronavirus.
Having previously carried out
work at Warwick Hospital, I got
in touch to find out if there was
anything we could do to protect
and support staff in the hospital
at this critical time. When they
confirmed the need for infec-
tion control doors and privacy
screens, we were more than
happy to support them.”
Clare O’Hara, Managing Direc-
tor of Epwin Window Systems,
said: “I know everyone at Epwin
Window Systems will be proud
to know our systems are being
used in such a positive way and
delighted that Gary and the
team at Windows Plus were able
to support Warwick hospital.
Undoubtedly, NHS staff are the
heroes of this crisis and we owe
them a debt of gratitude.”
The doors and privacy screens
are being manufactured using the
Optima QS70 system from Profile
22. So far, Windows Plus has
installed screens and doorsets in
the Covid-19 ward and the baby
care ward of Warwick Hospital.
The next phase will be the hospi-
tal’s canteen, with work continu-
ing across the hospital thereafter.
Installers are using PPE to protect
themselves and others. They are
also taking all possible hygiene
precautions.
Windows Plus is a leading
manufacturer and installer based
in Coventry. It’s a family run com-
pany and a longstanding Profile
22 fabricator. As well as a repu-
tation for quality and service, the
company is also renowned locally
for its commitment to charity and
it carries out numerous fundrais-
ing initiatives every year. Its es-
timators are working from home
so if customers require a quote
for any future works or items for
their local NHS, the company can
be contacted on 024 7623 0222
or at [email protected].
Gary concluded: “It has been
a privilege to provide practical
help at this critical time and give
something back to the NHS for
everything they’re doing.”
www.epwinwindowsystems.co.uk