18 | MARCH 2018
News
Read online at www.proinstaller.co.uk
Near perfect record
of deliveries
Customers of Rapierstar, the leading
fastener supplier to the door and window
industry, are benefiting from its latest in-
vestment in logistics and supply chain tech-
nology as it reports a near perfect record
in on time in full (OTIF) deliveries over the
last 12 months.
The company’s latest customer service
data reveals that 99.4% of all orders last
year were delivered OTIF and error free,
when promised. This record high fig-
ure comes at a time when Rapierstar has
increased its customer base to supply a
market share of over three quarters of the
UK and Irish window industry, and it has
increased stockholding at its warehouse
99.4% of all orders
‘ last
year were
delivered OTIF
and error free,
when promised
’
and distribution centre to over one billion
screws.
Rapierstar operates from a purpose-built
head office and 100,000 sq. ft. bonded
distribution centre near Congleton in Chesh-
ire, with supporting sites in Belfast and
Norwich ensuring smooth dist