Pro Installer June 2019 - Issue 75 | Page 37

JUNE 2019 | 37 Products Read online at www.proinstaller.co.uk 3. Keep it clean PEOPLE’S homes aren’t building sites, so anything you can do to keep it clean means happier cus- tomers and less for you to have to tidy. For example, using multi-foil insulation which is just cut to size, creates no mess at all. 4. It doesn’t take two USING innovative products like mul- ti-foil insulation (is not only clean) but can be transported easily and more importantly fitted by just one person. This means leaving other colleagues to get on with other jobs and complete the job quicker. 6. Let the product do the talking YOU can’t be good at everything and salespeople are often born salespeo- ple – so if you’re a professional installer, chances are that’s not you. In which case, forget the hard sell and let the prod- uct, the professional partnerships (like the LABC) and customer recommendations do the selling for you. 5. Safety first, and check, check and check again IT’S important that you the installer and the customer have peace of mind when replac- ing a conservatory roof – we’ve all seen the picture of the collapsed roof! Choose a system that; has an LABC registered detail, checks each project with a structural engi- neer and can offer comprehensive Building Regulations Certification is key. 7. Make your customer’s life easier IT’S the small things that make the difference. Many systems make it difficult for customers to fit blinds; they can be installed to the side of each frame but that can cause problems with weight over time (and could mean they need a range of individually sized blinds, an expense they will be aware of). Choose a system that allows blinds to simply be fitted to the structure. It’s always worth mentioning that your method of construction means they can avoid this extra expense. Having built a successful and growing business, Mark is looking for new trade partners to help Wetheralds with their customers based all over the country. Interested trade partners should email [email protected] for more information.