JUNE 2019 | 13
News
Read online at www.proinstaller.co.uk
WHY COMPROMISE?
GREAT PRODUCTS, GREAT SERVICE
Established in 2003, while the early noughties were not-so-nice for many businesses across all sectors,
this year Thermal Trade Frames – also known as ECO-Thermal Design – celebrates its sweet 16th.
Treating themselves to a brand new Schuco AF310 and elumatec saw may not be on the top of every
teenager’s birthday wish-list but it was the gift of choice for MD Paul Hardcastle, not just for the
‘shop floor’ to improve aluminium product efficient and precision, but also to the Thermal Trade Frame
customers, which have been – always will be – right at the core of everything the company does…
“We’ve experienced the
good times and we’ve experienced
the bad times, and we know that
our customers have been through
the same,” begins Paul Hardcastle,
Managing Director of the Barns-
ley-based manufacturer. “That’s
why we never lose sight of how
customers should be treated,
and it is why we never supply
products which are anything
other than of the highest technical
standards, manufactured exactly
how they should be.”
These products are vast and
varied with the company manu-
facturing both PVCu, aluminium
and composite doors, windows
and conservatories; across brands
such as Kömmerling, Residence,
PremiLine, Solidor, Spitfire, and of
course Schucho, to name a few;
but the common denominator of
zero compromise on quality and
service unifies each and every
unit that leaves the Wilthorpe
Road factory.
Paul explains: “We have care-
fully selected window and door
products from only industry-lead-
ing suppliers, ensuring the highest
quality at all times But, having
the perfect product is just one
piece of the puzzle, and really
the key thing for us is to supply
a technically outstanding product
backed up by an equally outstand-
ing service.
“We also know that in a com-
petitive market place, speed is of
the essence for installers, which is
why we offer a five-day turna-
round on white and unglazed
frames, and a ten-day turnaround
on glazed and coloured frames;
which means fitters can offer their
customers a seven or fourteen-day
order-to-installation time frame,
in turn.”
To further demonstrate its
commitment to the customer, this
year Thermal Trade Windows has
invested £50,000 in new Schuco
and elumatec machinery to meet
the growing demand of alumini-
um products. The Schuco AF 310
and elumatec saw will streamline
the manufacturing process of
aluminium doors and windows,
again allowing their own custom-
ers to maintain an edge on the
competition when it comes to
lead times. And, with a delivery
range of “anywhere that we can
get to in two hours”, the cli-
ent-base that can benefit from the
Thermal Trade Windows promise
of ‘Great Products, Great Service’
is far-reaching.
The recent decision for Paul
and the team to ramp up alu-
minium production is not the
first time they’ve reacted to an
industry issue in such a timely
manner, however, as Thermal
Trade Frames was one of the first
door and window companies that
supported Kömmerling’s greenline
‘lead-free policy’ in PVCu extru-
sion several years ago.
A willingness to adapt and
overcome, being proactive as well
as reactive, as well as be able to
provide consistently high stand-
ards of quality and service is no
mean feat in an industry that has
had its ups-and-downs over the
years, and more recently suffered
political uncertainty that has still
yet-to-be resolved. However, it is
the steadfastness of Paul and his
team, and a commitment to its
own vision and values that have
allowed Thermal Trade Frames to
stand the test of time, with a fu-
ture outlook that is bright for both
the core team and its customers.
“We never cut corners and we
don’t compromise on the quality
of the products we use, or the
way we manufacture. That is one
thing that will never change no
matter what. Everybody at Ther-
mal Trade Frames understands
this, from the team taking the
orders to our delivery drivers. Our
team of 25 staff has close on 150
years of direct window and door
industry experience; and each
one of them is as committed to
the success of the business and its
customers as we, the directors –
Kelvin Greaves, Patrick Tighe and
myself – are.”
If you are looking for a new
supplier of trade windows
and doors, Paul invites you
to see how Thermal Trade
Windows compares with your
current supplier by visiting
www.thermaltradeframes.
co.uk, emailing paul@
thermaltradeframes.co.uk, or
telephoning 01226 294555.