JULY 2024 | 25 |
Read online at www . proinstaller . co . uk |
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An underclad is where the existing conservatory framework is left in place and a hollow cladding is pinned to this framework . It acts as a false ceiling but causes condensation and doesn ’ t really insulate a conservatory structure , it just covers the roof .
An overclad is again where the existing conservatory framework is left in place and lightweight tiles are fitted over the existing roof . This puts more weight on the roof structure and the existing roof spars are not designed to take the extra weight .
Both options can be extremely expensive for what they are , especially when a customer has both done . They also do not comply with building regulations .
Sometimes customers just want a quick fix , but in the long term , it ’ s not a good solution . Our SupaLite Tiled Roof System offers a complete roof replacement , creating a brand-new structure which is tested and compliant to current building regulations .
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What Happens When You Visit an Installer ?
When I visit our trade customers , I show the layers of our roof sample , detailing how our frame is stronger and how it will hold the weight of the new roof . It ’ s great to show our customers this first-hand , so they can gain a greater understanding of why we are so passionate about our products .
What our customers may not know , is all our roof designs are drawn by our inhouse team using a fantastic CAD software system . This allows us to create incredibly detailed 2D and 3D drawings of the conservatory
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roof structures , so our installers can see exactly what the install will look like .
This is a great way to ensure we ’ re building and providing exactly what the customer wants . Our SSV van features a TV where I showcase our CAD system in action , so installers can see exactly how we create the roof designs . It really is a great way to demonstrate the level of support we provide our customers , and how closely we work alongside them .
We also have great videos providing an in-depth look into how we install the tiled roof .
How Long Do You Visit Installers For ?
This depends on the size of the company and the knowledge of the installers . Some of my visits have lasted less than an hour , this is mainly with the solo installers . Other times , my visits have taken half or most of the day . This is mainly with the larger companies featuring a higher number of installers .
Each visit is incredibly beneficial for both parties . Not only do I get to showcase our SupaLite products , I get to understand
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our customers ’ needs more , allowing us to support their individual requirements and provide effective solutions .
Who Asks for the Visit ?
Both our trade customers and I can request a visit . A key part of my role is to develop our relationships with new and existing customers , and to do this , I ensure our customers have all the knowledge and skills they need to be a SupaLite installer .
Whether they want to know more about our new products , the support we offer , or want a deeper look at our roof samples , I am always available to visit their business and offer any help they need .
Are There Any New Products You ’ re Excited to Showcase ?
We recently launched our brand new Double SkyVista , and it ’ s a product I get asked about a lot by our customers .
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By integrating two SkyVista glass roof lights into a single unit , we have crafted a solution that not only enhances natural light infiltration , but also maintains the structural integrity and heat efficiency .
Our Sales Director , Wes Clarkson , helped develop the product , so it ’ s designed with the installer in mind .
Have you seen the SupaLite van yet ? Keep a look out for it as it could be in an area near you !
Over the next few months , we will be following the SupaLite van , finding out where it will be visiting next .
Are you interested in SupaLite showcasing their samples and conservatory roof solutions at your business ? Get in touch with their team of experts today on 01772 828060 . www . supaliteroof . co . uk
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