Paul Bolton, Branch Manager at Everglaze explains:“ We first met with the DoorCo team at the FiT Show earlier this year and after understanding their offering, we made the switch to them for our door supply shortly afterwards. The difference between them and our previous supplier is incredible.

“ With our previous supplier, we’ d wait five to six weeks only for the order to turn up with issues- the colour sprayed across one order would differ, as they didn’ t spray in house so would outsource items

from one order to different paint companies. Things would arrive scratched, arrive way too early or after the window install had been completed. It was causing problems for us and our installers and it was not leaving a very good impression with the homeowners either. We fit around 100 doors a month, so we were fed up of having so many issues to deal with that were beyond our control.

Moving heaven and earth

“ Since making the switch to DoorCo, lead times on deliveries have halved and as DoorCo do everything in house, we no longer have any colour mismatching issues. It’ s not just the product delivery, but service delivery is spot on too. Wherever possible, DoorCo move heaven and earth to keep customers happy. They’ re really customer focussed and it shows. We have their door designer on our website, which is bespoke to us, so we can deliver on our customers’ expectations. We find the tracking system useful as we can see

at any time what stage in the process our order is at. Their frequent communications around delivery are really useful too and always accurate. Our Area Sales Manager, Amanda Shelley is first-class in her role at DoorCo. Amanda can help with anything from ordering a door to visiting site should this ever be necessary. Not scared to get on the tools either, Amanda’ s talents don’ t stop with sales- this lady covers ALL AREAS to keep her customers happy!

“ The past 12 months have seen us go from buying everything in to manufacturing in-house following a significant investment. Initially we spent half a million pounds on setting this side of the business up, but we’ ve since spent a further £ 250k upgrading our machinery, to now include a fully automated saw centre and a new welder as well as other things. This means we keep getting quicker and better. We are fully focussed on continuing with our ambitious plans for growth and are pleased to say we’ ll be doing it with a reliable supplier like DoorCo supporting us into the future.”

Ben Aspinall, Commercial Director at DoorCo concludes:“ Everglaze is a fantastic example of how quickly we can work with a customer to turn operations around for their customers. Within just six months, we’ ve helped them elevate their door business by offering reliable product quality, delivered on time with open communication from initial order, through to delivery. The fact that they are continually investing in their door operation is testament to the fact they want to do a great job for customers and we wish them every success with their continued growth.”

trade. door-co. com

ACJ Aluminium in Cannock has signed a three-year supply agreement with Stellar Aluminium Systems. Having previously stepped back from domestic installations, ACJ Aluminium’ s decision to adopt the Stellar Aluminium range has opened exciting new opportunities.

The company now manufactures and installs the complete Stellar Window and Door collection, including Flush Casement

and Fully Flush Casement Windows, Bifold Doors, Lift & Slide, Inline Sliding Doors and the new Heritage Window.

Since introducing Stellar, ACJ Aluminium have already secured a number of new domestic contracts and has appointed a dedicated installation team to meet the growing demand.

As part of their move to Stellar, ACJ Aluminium has also switched to sourcing its hardware through

Safeware, giving them access to a comprehensive, fully tested and compliant hardware portfolio that ensures seamless integration and dependable performance.

Phil Jones, Director at ACJ Aluminium, explained:“ The difference with Stellar Aluminium was clear from day one. Our team found the system incredibly straightforward to install with its pre-gasketed knock-in beads which makes all the difference on

site. It’ s already opened up new revenue streams for us in the domestic market.

“ Consumers appreciate the aesthetics of Stellar with its slim sightlines, contemporary design and exceptional overall quality. And the fast turnaround on colours from the in-house Stellar coating plant at Telford has been exceptional. It’ s given us the confidence to deliver premium aluminium products with outstanding consistency and speed.”

www. stellaraluminium. co. uk