Pro Installer April 2018 - Issue 61 | Page 19

APRIL 2018 | 19 News Read online at www.proinstaller.co.uk HALLMARK ADAPTS FOR THE FUTURE Hallmark Panels is a leading manufacturer in PVCu panels, aluminum and GRP composite doors. It’s also a company with a proud heritage – in 2015 it celebrated 20 years of product and service delivery excellence. Clearview visited the business in Hull. We met up with Hallmark’s Marketing Assistant, Robert Gray, at the company’s premises. After an initial chat, we were given an eye-opening tour of the factory and the scale of Hallmark’s opera- tion soon became apparent. Hall- mark manufactures a variety of products, each designed to appeal to both a modern and contempo- rary market as well as the more traditional home. Their impressive product portfolio includes PVCu panels, composite doors, FD30 fire door, and aluminum vision panels along with a second-gen- eration twin rebate door recently being rolled out. As if this wasn’t enough they are also due to launch a composite FD60 fire door in the very near future. “The factories are like going into the Tardis because of the sheer scale of the operation,” said Rob. “On analysing the company’s performance data, such as new customers, sales, every area is sig- nificantly up. This level of success is enabling us to further invest on top of the million pounds already spent on new machinery, staff and IT development.” The company, which employs around 100 staff, offers an un- rivalled choice of door product type, style, colour and finish together with the latest decorative glass innovations and security features, allowing it to fulfil the ever-demanding needs and desires of design and environmentally conscious customers. Rob explained that with ‘vision- ary’ input from Lorraine Snell, Managing Director of Hallmark Group Products, the business is going through a period of change, clearly focusing on continuous im- provement, customer satisfaction and ultimately achievement of the company’s future growth plans. Rob said: “As a fairly new mem- ber of the team, it became obvious very quickly that passion, com- mitment and a desire to achieve is ingrained in the company fabric. Never have I been part of some- thing so positive with everyone embracing change and striving to push the business forward.” At this stage, Rob wasn’t wanting to give too much away, but clearly there are some very exciting times ahead for Hallmark and its long term and future cus- tomers. He said: “I don’t want to reveal too much at this point as we have a launch strategy in place. Howev- er, there are exciting times ahead for the company. We are set to launch the first phase of two pro- jects over the next month that will elevate Hallmark to the next level. This will enhance our customers’ experience leading to quicker lead times, enhanced ordering, intu- itive functionality and potential increased sales.”