APRIL 2017 | 3
News
Read online at www.proinstaller.co.uk
A COLLABORATION
FOR THE AGES
This year Roseview Windows celebrates its 40th
anniversary since opening for business in 1977 – and
while the company still resides just 50 yards from its
first location in Olney, Buckinghamshire, much has
changed at this UK sash window manufacturer.
Today the business fabri-
cates 600 sash windows a week,
which totals around 15,000 units
per year, as well as employing a
team of 85 people.
Roseview Windows was estab-
lished at a time when PVCu was at
the beginning of its own journey
as a mainstream window material.
But within a few years the firm be-
gan working with REHAU fabricat-
ing early casements and doors and
has never looked back.
The collaboration between the
two businesses continued when
in 1985 REHAU began develop-
ing a revolutionary new vertical
slider sash window and Roseview
Windows became the chosen
fabricator.
‘WELD DONE’
PVCu systems supplier The VEKA
UK Group has invested £35,000 in new
machinery for the company’s workshop.
The Burnley-based group has upgraded to
a newer, more efficient Urban three-head
welder to replace an older model.
The workshop is an area of the plant ded-
icated to development work, ensuring that
The VEKA UK Group can work alongside
customers and hardware suppliers to part-
ner on various exciting projects, as well as
continually testing and improving product
ranges. It includes a host of test rigs and
facilities to fabricate and assess all variants
of VEKA and Halo products and there are
three full-time members of staff working in
this department.
Managing director of The VEKA UK
Group Dave Jones said: “We are always
proud to invest in technology for our plant,
as it represents an investment in UK manu-
facturing and the ongoing partnerships we
share with our customers. We’re committed
to improving facilities wherever possible, in-
cluding the workshop, and the new welder
will make this department run even more
efficiently, further improving the high levels
of service we offer.”
www.vekauk.com
The partnership was due in part
to a representative of REHAU,
Willie Kerr, who first approached
Roseview Windows about working
together on the project. Willie is
now the managing director at the
company.
He shared his thoughts on the
reasons behind the success of the
business. “Roseview Windows has
been built up as a quality brand,
which has come through our
work with REHAU and positioning
ourselves as a high-end business.
We have also had considerable
growth through the provision
of alternative PVCu products as
well.
“Our position in the market
means we don’t compete with
other businesses. If customers
don’t want to go ahead with
us, then that’s ok but we don’t
compromise our service and that
has definitely been a plus for us.
They come to us because we are
quality, and that is something we
will continue.
“We also let people know what
we’re up to and have won several
awards in recent years. In 2013
we won New Product of the Year
for the Ultimate Rose REHAU sash
window, and in 2016 we won the
G Award for Customer Initiative of
the Year, thanks to our free cus-
tomer training scheme which sees
us training installers and their
sales people on our products.”
For more information visit
www.roseview.co.uk
KNOWLEDGE HUB
The FENSA Knowledge
Hub (FKH) is a new web-
based management and
marketing tool. It processes
all the information installers
input during the notifica-
tion process on the FENSA
website – and offers it to
them as easy to understand,
informative data, much of
which is graphicall y pre-
sented. It is available free
to FENSA members.
FENSA installers will
be able to evaluate their
performance and prices
against the market average,
identify sales and marketing
opportunities, view their
inspection history, compare
performance over the previ-
ous year and more besides.
All the knowledge on
the FKH comes from the
notification process, so is
information already sup-
plied by FENSA installers.
This is then combined with
local government informa-
tion on population, housing
stock etc. Each installer will
be able to see only their
company specific data – and
will not be able to view any
other installers’ information.
But, installers will be able
to view industry aggregated
data by Local Authority area
or nationally.
For those interested in
joining FENSA and gaining
access to FKH, please visit
www.fensa.co.uk
There is also an in-
depth Help Section on
the FKH website itself.
Specific questions can
be sent in via contact@
fensaknowledgehub.co.uk