Preview Practical L&M (PREVIEW) Practical Leadership & Management for Do | Page 3
Contents
i About the author
ii About Oxford Medical Training
Chapter 1: Introduction
1.01 About this book
1.02 Time management
1.03 Where are you at present?
Chapter 2: Aim-Plan-Do-Review
2.01 The basic principle
2.02 Aim-Plan-Do-Review at its simplest level
2.03 Aim-Plan-Do-Review and effective meetings
2.04 Aim-Plan-Do-Review and projects
2.05 Aim-Plan-Do-Review and managing underperformance
2.06 Where to start with Aim-Plan-Do-Review?
Chapter 3: Review – cause and effect
3.01 Review and learning
3.02 Understanding cause and effect
3.03 The power of questions
3.04 Five Whys and deeper level questioning
3.05 The Fishbone approach
3.06 Contributory Factors Classification Framework
3.07 Applying these principles to impacts
3.08 Root and branch tree diagrams
3.09 Things go well as well as wrong!
3.10 Try it out
3.11 Healthcare versus Aviation
3.12 Hindsight and ‘creeping determinism’
3.13 What to do with this information?
Chapter 4: Aim – what is required?
4.01 Aims, objectives, goals, outcome, targets….
4.02 The Explicit Challenge
4.03 Different levels for Aims
4.04 Aims and motivation
4.05 Start with Why
4.06 Objectives which are SMART, CLEAR and PURE
4.07 Aims expressed as a vision statement
4.08 Aims Grids for small projects
4.09 Ongoing development of Aims
4.10 Identifying stakeholders
2