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PREMIEREORLANDOSHOW . BIZ
Develop Profitable Pricing to Keep Up with Your Expenses and Increase Revenue
The Statements Project featuring Nikki Le Trowbridge SUNDAY 10:00 - 11:15a I ROOM W208B Get ready to discover the science behind a price increase . We ’ ll take the emotion out of raising prices and show you how to stay profitable in charging accurately . We ’ ll share modern day pricing concepts like hybrid pricing concepts and a simplified formula on how to manage expenses like color costs and payroll .
Welcome to the Digital Age of Hiring Processes and On-Boarding New Employees
The Statements Project featuring Nikki Le Trowbridge SUNDAY 12:00 - 1:15p I ROOM W208B Learn how to design breakthrough hiring processes and an on-boarding platform that instills your company culture with efficient brand integration . We ’ ll empower you with the resources for your hiring / on-boarding workflow for seamless new hire transition and transformation
Become a Mentor and a Master in the Art of Growing People
The Statements Project featuring Nikki Le Trowbridge SUNDAY 4:00 - 5:15p I ROOM W208B This class will be career changing for salon professionals and business owners who are ready to become enriching leaders , organized managers , encouraging coaches , influential mentors , and knowledgeable masters in the practice of people growing . We ’ ll share methods in team coaching , goal setting , 360 ° performance evaluations and utilizing systemized , insightful data that will restyle your ability to personalize career journeys for your people .
Modern Definitions of Impactful Leadership to Grow Healthy and Profitable Salons
The Statements Project featuring Nikki Le Trowbridge MONDAY 12:00 - 1:15p I ROOM W208B Inspire , influence , and lead your team with master level leadership concepts that develop competitive and top performing salons in today ’ s changing climate . This class will elevate your leadership mindset and prepare you to create an accountable infrastructure and magnify your brand .
For additional classes with The Statements Project > see pages 57 & 90
Creating A Meaningful Client Experience
Boulevard featuring Jozlyn Miller & Skya Jones (@ joinblvd ) SUNDAY 1:30 - 2:30p l MONDAY 9:30 - 10:30a I ROOM W304G In the self-care industry , a memorable client experience is the cornerstone to any successful business . In this course , Skya Jones and Jozlyn Miller , Education Managers at Boulevard , will explain why a meaningful client experience starts long before ( and lasts long after ) treatment . Drawing on lessons learned firsthand working upfront , behind the chair , and in the back office at numerous spas and MedSpas ., Jones and Miller will explain :
■ The importance of understanding your client journey
■ The many hidden aspects of a great client experience
■ How to streamline your front desk and create a simple booking experience
■ How to implement policies that are both staff and client friendly
■ How to use “ integrity ” selling to enhance your client experience
KILLIN ’ IT - Make More by Charging More and Doing More
Ryan TEAL featuring Ryan TEAL SATURDAY 1:30 - 2:30p I ROOM W308C Everyone always says that money doesn ’ t buy happiness … But it can buy you things that will make you super happy ! In this class we will discuss pricing , assistant vs . apprentice , customer service , and not wasting time . If you aren ’ t already KILLIN ’ IT working behind the chair , then this class is for you .
Business Meets Short Hair
Beauty Beyond the Hair featuring Najah Aziz (@ Najahliketheriver ) SUNDAY 2:00 - 3:00p I ROOM W414C Najah Aziz , nationally acclaimed stylist and owner of Like the River the Salon in Atlanta , GA will share her best practices for salon professionalism , how to build a thriving salon business , attracting and retaining clientele , as well as tips for successful social media marketing and branding .
For an additional workshop with Beauty Beyond the Hair > see page 77
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