BUSINESS FORUM
Booked Solid : The Ultimate Guide to Getting & Keeping Clients !
Paul Joseph DiGrigoli Seminars featuring Paul DiGrigoli
(@ pauljdigrigoli ) SATURDAY 11:30a - 12:30p l SUNDAY 9:30 - 10:30a I ROOM W304E Paul will share with you how to take your bookings to the next level and beyond . Discover the essential tools that will enhance your abilities – pushing you to top tier performance , and the skills needed to become booked solid .
Give People More Than What They Expect — Customer Service
Paul Joseph DiGrigoli Seminars featuring Paul DiGrigoli MONDAY 1:30 - 2:30p I ROOM W304E It ’ s everyone ’ s responsibility to make a customer feel a unique experience . You will learn what really makes good customer service and a culture of excellence .
Recruiting - Attract , Engage and Retain a Great Team
Empowering You Consulting featuring Amy Carter
(@ amycartereyc ) SATURDAY 11:30a - 12:30p I ROOM W304F Start hiring team members confidently , skillfully , and professionally . Make the right hiring decisions the first time ; avoid a costly mistakes . Create an onboarding plan to ensure a successful hires .
Charge with Confidence , Charge Your Worth
Empowering You Consulting featuring Amy Carter SATURDAY 3:30 - 4:30p I ROOM W304F Ditch the bad habits that hold you back from your own success . Learn effective ways to increase prices so you can make the most for your time . Say hello to a bright financial future . Must-see class for Owners and Service Providers ready to maximize profits .
For additional classes with Paul Joseph DiGrigoli Seminars > see page 112
Empowerment : Heart , Mind , Business and Shears !
REDAVID Salon Products featuring Rena Weme SUNDAY 9:30 - 10:30a l MONDAY 11:30a - 12:30p I ROOM W308D The best salon owners and hair artists in the world have one thing in common : a balanced self . How do you juggle life , artistry and business ? In this Women in Business Empowerment Course , Rena shares her best lessons in life , hair and business .
Get It Right with Retail
Daniel Mason-Jones MONDAY 1:00 - 2:00p I ROOM W224A Why is retail so important ? Are you losing thousands of dollars by being scared to suggest the correct at home care ? You are not alone . Stand in your own power and earn the income you deserve , while sending your clients out happy , every single time .
The Professional Haircutters Pricing Playbook
152
What Are You Selling ? Insight into Your Client ' s Needs
The Spot Barbershop featuring Lester Rivera SATURDAY 9:30 - 10:30a I ROOM W304H What product are we really selling ? Who do we really cater to ? How / Why are we attracting a particular demographic ? What is the purpose of what you do ?
Ivan Zoot (@ IvanZoot ) SATURDAY 3:30 - 4:30p I ROOM W304G This is a deep dive into haircut pricing . How to set initial prices ? When to go up ? How much to go up ? How to handle price increase objections ? Gain the confidence needed to get your pricing in order and your profitability on track .
For additional classes with Ivan Zoot > see pages 57 & 112