BUSINESS FORUM
Creating A Meaningful Client Experience
Boulevard featuring Jozlyn Miller & Skya Jones (@ joinblvd ) SUNDAY 1:30 - 2:30p l MONDAY 9:30 - 10:30a I ROOM W304G A memorable client experience is the cornerstone to any successful business . Learn why a meaningful client experience starts long before ( and lasts long after ) treatment . Learn the importance of understanding your client journey , the many hidden aspects of a great client experience , how to streamline your front desk and create a simple booking experience , implementing policies that are both staff and client friendly and using “ integrity ” selling to enhance your client experience .
Let ' s Monetize Your Knowledge
Knowledge by Niki LLC featuring Niki Smith (@ knowledgebyniki ) SATURDAY 11:00 - 12:00p l SUNDAY 2:30 - 3:30p I ROOM W208C MONDAY 10:00 - 11:00a I ROOM W208C Take all the things you ’ ve learned in the many years as a Salon Owner , write IT all down and PUBLISH IT ! You would be amazed how much information you have in your brain that would be invaluable to someone else . Learn how writing books is one of the easiest and most PROFITABLE passive income streams .
24 Things I Bet You Didn ' t Know About Business Credit
Breaking Into the Entertainment Industry Are You the Next Hair Stylist Sensation ?
Hollywood Hair Guy featuring Dean Banowetz (@ dbano ) SUNDAY 4:00 - 5:00p I ROOM W414A Are you ready to break into the Hollywood Beauty Biz ? Whether you ’ re still a student or a seasoned pro , Dean shares his tips to help you take those first ( or next ) steps . Hear his journey from Iowa to LA , from working on a farm with 14 siblings to 7 Emmy nominations ! Create a niche that helps you stand out and become wildly in demand . Plus , hear what Dean looks for when hiring an assistant that may surprise you !
For an additional workshop with Dean Banowetz > see page 136
Knowledge by Niki LLC featuring Niki Smith (@ knowledgebyniki ) SATURDAY 12:30 - 1:30p & 3:30 - 4:30p I ROOM W208C SUNDAY 10:00 - 11:00a , 1:00 -2:00p & 4:00 - 5:00p I ROOM W208C MONDAY 11:30a - 12:30p & 2:30 - 3:30p I ROOM W208C Are you using all you personal resources to build your business ? Have you tapped out and / or destroyed your personal credit trying to build your business . Well NO MORE ! It ’ s time to learn how to give your business it ’ s own identity SEPARATE from you .
Life Beyond the Chair
Knowledge by Niki LLC featuring Niki Smith (@ knowledgebyniki ) SATURDAY 2:00 - 3:00p l SUNDAY 11:30a - 12:30p I ROOM W208C MONDAY 1:00 - 2:00p I ROOM W208C Are you in BURN OUT MODE ? Are you a Salon Owner with the idea of RETIREMENT being nowhere in sight ? Is your body unable to endure the hours you need to work ? Create a 1-year transitional plan so you can start to experience Life beyond the chair .
Panel Discussion — The State of Beauty Industry Economy “ SHOW ME THE MONEY !”
National Trichology Training Institute featuring Connie Judge & Andreana Ramseur SUNDAY 11:30a - 12:30p I ROOM W308B IT ’ S TIME TO HAVE THE UNAPOLOGETIC CONVERSATION ! Let ’ s talk about money methodologies for economic recovery , compound annual growth rate ( CAGR ), using the S-M-A-R-T goal plan to increase your revenue , and MORE !
Strictly Business
Strictly Business featuring Scott Missad SUNDAY 2:30 - 3:30p I ROOM W222B MAXIMIZING YOUR CAREER : Achieve greater fulfillment , maximize earning potential , build financial security , and learn how to create an extraordinary career and life with less work .
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For additional classes with National Trichology Training Institute > see page 62