Praktische Vaardigheden Ontwikkelen Sales Techniques | Page 44

Source decoding Encoding the Message Encoding and the use of of messages are often achieved through symbols The Message Itself Evaluating the Prospect's Decoding Barriers to Effective Communication Words Distractions Timing Interruptions Technical Erudition Poor Listening Habits Make Use of Feedback - your message has been transmitted successfully when the prospect's understanding of the message is the same as yours. Clarity or Articulation Volume Use of the Voice Uniqueness Silence Rhythm Rate of Speech