POD Section 1
8
Incident & Emergency Management
You will need to know all aspects of the railway when disrupted by an incident concerning trains or other railway property . You need to know about the business measures required to prevent these elements and also how to be prepared for them and how they are handled in real time .
How good is your knowledge ?
Complete this self-assessment to see how well you know this subject area and what you can do to improve your knowledge and experience .
Essential Knowledge & Experience Elements :
Passenger Information During Disruption ( PIDD ) Planning for emergencies Planning to avoid incidents / contingency planning Command and control structure and management Identify strategic and tactical priorities
Communications within the team and interaction with Emergency Services and RAIB
Communications with the public Control room management Incident recovery practices Interfaces with railway and other agencies Key roles and hierarchy in incident recovery Network Code and Railway Operational Code Site management & security and crowd management Incident review practice and learning share Managing emergency involvement — electrified lines Different organisational priorities Understanding the consequences of performance Business continuity when large locations are lost Total points
0 None
1 Basic
2 Moderate
3 Good
Add up your score using one point for Basic , two for Moderate and three for Good . Use your combined score to see suggested activities on the opposite page .
Chartered Institution of Railway Operators